Tech, the other white meat

[shibbychic.livejournal.com]

Just some of my better Tech stories.
( Goodies behind cut #1 )

Some people should not be allowed to have phones, let alone HSI.

(no subject)

[taleya.livejournal.com]

This pithy quotation from Tech Comedy  sums up something that many customers forget.  And unfortunately many managers too.  It needs to be painted in letters, ten feet high on the wall of every helpdesk in the world.

 

We are technical support, not customer service. The difference is that we can and WILL tell you no.

 

In short: We're paid to fix your goddamn problems. NOT kiss your arse. Deal with it.