For the love of all that is holy.

[kabuthunk.livejournal.com]

First customer of the day. Calls in, can't connect, etc, etc. Fast forward to about 10 minutes into the call. Last ditch effort we had at the time for invalid ip address was to basically switch the ends of the ethernet cable around, because we all know some people are incapable of checking if a connection is tight.

20 minutes.

For 20 fucking minutes, there was a father, mother, AND a son all trying to find where the ethernet jack was on the back of the computer. You unplugged the ethernet cable for FIVE SECONDS! How in the world did it take you 20 MINUTES to find it again! Several times they came back to the phone asking me "Where would it be on the computer?" WHERE THE ETHERNET CARD IS! WHERE THE CABLE USED TO BE IMMEDIATELY BEFORE TAKING IT OUT!

A family of geniuses out there in Colorado. Look out Stephen Hawking.

(no subject)

[the-paco.livejournal.com]

I don't know what the community 'hard'n'fast' rules are about language, abuse of caps, or insinuating that your customer has relations with various objects, creatures, and/or relatives, so I'll just not post the full rant here.

But still... Admin. How can they not spell 'admin'? I spelled it out PHONETICALLY and they can't. Spell. Admin. Why? Why god why? Why is it if I bury a mouse 6 inches into their nostril, I would go to jail? Where is the justice? Where?

Also:
( a question, skip if you don't want to see )