Feb. 8th, 2005

[identity profile] jacobine.livejournal.com
Holy crap.

Well, I've just discovered why we needed to add more space to our server here. We have tons of space, but in preparing to move this user, I discovered the following folders on his network drive:

Coolpix: 16.1 GB in 8044 files
Coolpix2: 25.3 GB in 11963 files
iPod files: 36.3 GB in 9210 files
Work Files: 4.16 GB in 6733 files

And he's supposed to be moved to a small location in Abu Dhabi from Canada. The Canadian site he's coming from uses the server here. The new site? They have their own server. It has a total of 100 GB on it. Hah.

What makes people think that our network is their personal storage device? I mean, we don't mind the occasional use of the network to save personal things -- we're reasonable, and we've all had to back things up on the network before. I've had to do it myself when my home computer died -- stuck things onto my personal drive, then pulled them off again.

But it's an iPod! By definition it is a storage device!!

I'm getting revenge. I'll send it to our network manager and let him have fun with it.

x-posted to my own journal.
[identity profile] jacobine.livejournal.com
This is not really a rant, but more something that I was curious about.

So, I was in Best Buy yesterday over lunch, browsing the computer section. Nominally, I was seeing how outrageous their KVM switches were, but I was looking at other things too.

Now, I haven't actually bought a fully built computer in years. I think the last was in 1995, and I've pretty much been building my own/upgrading since then. So I rarely look at them in the store.

I was rather horrified -- and felt very old-fashioned -- when I realized that the majority of the PCs for sale there a) didn't come with a floppy drive and b) had no expansion bays anyway. All I could think was 'But... but.. what if my computer crashes and won't read a cd boot disk????' I mean, I don't generally use floppies, but...

Am I just really behind the times with this? And has anyone else had any similar moments of horror when they realize how things are changing?
[identity profile] helluvanote.livejournal.com

Ok ok  I asked a question amoung people in a community that deals with tech issues every day. Granted the clause had said something about questions. I read posts though from others that ask questions in here at random and I was the one that greek lady and a few others (takes note that it was a womanly majority). This is even better than people I deal with on an average basis.  I will say though that there are a few guys in here that are more than willing to share what they know and are really nice. I like them. My thanks is extended to [livejournal.com profile] ogw , [livejournal.com profile] dmsalem00 , [livejournal.com profile] natertots ,[livejournal.com profile] agentace[livejournal.com profile] ozdeadmeat ,  [livejournal.com profile] irishmasms .  It has been a learning experience in just the few days I have been in the community. 

 

And I thought the call about "my coffee cup holder is broken can you send another"  (cd rom) was a classic.  This tops even that!  At least I explained how to get better use of it before I sent him  a new one.  I did it so nicely he thanked me and I got a Customer Appreciation Award.  Just shows a little class and being friendly goes a long way.

[identity profile] lepermime.livejournal.com
Warning work bitching about to commence

Read more... )

If you are friended to my journal then you now know I am a cross posting whore.
[identity profile] grayhawkfh.livejournal.com
As I'm talking with my wife last night, she mentions to me that I might be getting a call from Mr. XYZ regarding some problems he's having with Excel.

I, being sick as a dog, looked at my wife confusedly and said "Who the hell is Mr XYZ?"

It turns out that he is the father of one my daughters classmates. He's apparently been taking classes at night and has been stymied by Excel. To the point he's screaming at the computer on a nightly basis.

Continuing to be confused by this, I ask why he would be calling me, and, more importantly, why I would be willing to help him?

Apparently, his wife remembered that I work Tech Support, and suggested to him that he get me on retainer as soon as possible.

"Retainer is good" I thought to myself.

"Besides," my wife continued, "Casey has been imitating Daddy and is screaming at the computer all the time."

*sigh*

Casey is a good kid and deserves better. OK, so for $$$ and to improve a kids living environemnt, I can support Excel. I guess.

But I know this: No one is recording or monitoring these calls. LARTs , when needed, will fly fast and furious. And I just know that they will...

(x-posted to my LJ)
[identity profile] djomp.livejournal.com
Just had the following conversation with a member of staff.

Staff: "I've just been down to check this software is on the lab PCs, and I couldn't find it; all I could see was [a load of stuff that made me think 'Linux']".
Me: "Are you sure you're logging into Windows?"
S: "Yes."
M: "OK... [go to the lab PC we have in the support office, log on, look for software]"
S: "Oh, I didn't get a screen like that."
M: "Really? Are you sure you logged into Windows?"
S: "Yes, as normal, the screen asking for your username, then your password..."
M: [gotcha; the Windows login asks for them both on the same screen] "No, that sounds like the Linux install. You'll need to reboot and select Windows."
S: [looking at me a bit funny] "Oh, OK, I'll go and try that."

(a). They use an almost identical dual-boot PC on their own desk. It's nothing new.
(b). This is a lecturer for pity's sake.

I haven't seen them since...
[identity profile] loosechanj.livejournal.com
I’m bored. So bored I am in fact contemplating going over to “It puts the lotion in the basket” guy’s apartment to see if I can’t help him out. Please slap me now. Thank you.
[identity profile] blackrat.livejournal.com
Dear luser,

No, I am afraid I cannot accomodate you on your request.
The $company laptops are for $company work only, yes.
I do understand that you only use said laptop which is allocated to you for $company work, and I appreciate it how it would make things so much easier for you to do your work.
Unfortunatley, there is no way in donkey fdisking hell that I am going to install $ExpensiveSoftware on your $company owned laptop when:
1) We do not own the copy of $ExpensiveSoftware
2) Realisticly, You do not own it either, since it is on a rather dodgy looking CD with a fricking CD KEY GENERATOR on it!

Repeat after me:

No.
Bad luser, no biscuit!

Love,
IT dude.
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