Over-enthusiasm

[tertiumquid.livejournal.com]

I really don't care how badly you want to sneak a peek at the upcoming version. Wanting to get your hands on the beta does not warrant a sev 1 / system down ticket with level 2 support. Asshat.

Comments

[brotherflounder]

That's an express ticket to the bottom of the beta list, yes?

[tertiumquid.livejournal.com]

It's an express ticket to the trash pile. No beta and no customer sat survey on the call. :)

[captpackrat.livejournal.com]

No beta for you!

[the-s-guy.livejournal.com]

"Momentary delay in processing - until next release."

[naggy.livejournal.com]

Of course it does...at supersecretbeta rates of $1000 per support rep or engineer that reads the ticket.