(no subject)
Apr. 22nd, 2009 02:39 pmI was SO happy to get a job. I had mild reservations about it being an IT helpdesk, but hell, I needed a job and I generally like helping people.
But I swear, these people are TRYING to kill me by "head asplode brought on by WTF".
"User states there is a paper jam in the printer. Requests IT tech to fix."
Funny enough, the printers usually tell you which door/flap/drawer to open to fix the jam. Why is an ENGINEER putting in a trouble ticket for something THIS ridiculous?
If I kill him and go to jail, will you guys write me?
But I swear, these people are TRYING to kill me by "head asplode brought on by WTF".
"User states there is a paper jam in the printer. Requests IT tech to fix."
Funny enough, the printers usually tell you which door/flap/drawer to open to fix the jam. Why is an ENGINEER putting in a trouble ticket for something THIS ridiculous?
If I kill him and go to jail, will you guys write me?
no subject
Date: 2009-04-22 08:47 pm (UTC)But yes, sure we will write. And good luck in your ventures!
no subject
Date: 2009-04-22 08:51 pm (UTC)be thankful.
there is nothing like having an egotistical engineer person try to fix something supposedly simple and damage a $20,000.00 plotter by putting the roll of paper in wrong. srsly.
worked for 6 eons at an architectural engineering firm. IT policy was to let them know that none of them were to try and fix anything. things always went horribly wrong when they thought they could do our job.
no subject
Date: 2009-04-22 08:53 pm (UTC)"Well, I had this problem. I TRIED to fix it ... "
"Awwww, fish sticks."
no subject
Date: 2009-04-22 09:00 pm (UTC)"And now I've got you on tape saying that, I'll get away with justifiable homicide. How many times, LOOK and TELL ERROR MESSAGE but DO NOT TOUCH! Let me get my cattle pro–high-voltage mechanical error resolution device."
no subject
Date: 2009-04-22 09:04 pm (UTC)"I had this problem, and I thought I could fix it. I went to the Naval Academy, you know."
[well, isn't that nice.] "Sir, really, it's just best to call ISMO so they can come fix it, because now I'm not entirely sure what your original problem was." [or wtf you did to it to get THIS problem]
"Oh yeah? So, where did you get your IT degree?"
"Uh ... I don't have an IT degree, I have comm school and 7 years of experience."
"So you don't even have a degree in your supposed field, and you're going to tell me how to use my computer?"
o.O
This is the point at which I got my boss, who proceeded to come in and chew the lieutenant a new one for being an asshole. That was SO gratifying to watch. XD
no subject
Date: 2009-04-22 09:21 pm (UTC)no subject
Date: 2009-04-22 09:38 pm (UTC)And it's entirely possible, even if they have an engineering degree, they can't follow simple instructions that would allow them fix the paper jam on their own. I've worked with people in the past (not currently thankfully) that fit this description.
no subject
Date: 2009-04-23 01:18 am (UTC)Now if you could receive e-mail in jail, I would consider it.
no subject
Date: 2009-04-23 09:35 am (UTC)If not, I said it first. I get 50% plus consultant's fees.
no subject
Date: 2009-04-23 05:22 pm (UTC)no subject
Date: 2009-04-23 05:17 pm (UTC)no subject
Date: 2009-04-23 05:22 pm (UTC)no subject
Date: 2009-04-23 05:47 pm (UTC)no subject
Date: 2009-04-23 05:50 pm (UTC)no subject
Date: 2009-04-23 05:58 pm (UTC)Tech tier 1 makes more than most of my old classmates are getting actually working in the field. 'nuff said.
no subject
Date: 2009-04-23 06:05 pm (UTC)My D&D group, however, gets the full fruits of my labors.
You know, I seem to have a lot of coworkers trying to join our D&D game lately...
no subject
Date: 2009-04-23 06:11 pm (UTC)Does the edition really matter when game starts with high tea on the table, proceeds through dinner, and ends after desert and apertifs?
no subject
Date: 2009-04-23 06:31 pm (UTC)