[identity profile] erunamiryene.livejournal.com posting in [community profile] techrecovery
I was SO happy to get a job. I had mild reservations about it being an IT helpdesk, but hell, I needed a job and I generally like helping people.

But I swear, these people are TRYING to kill me by "head asplode brought on by WTF".

"User states there is a paper jam in the printer. Requests IT tech to fix."

Funny enough, the printers usually tell you which door/flap/drawer to open to fix the jam. Why is an ENGINEER putting in a trouble ticket for something THIS ridiculous?

If I kill him and go to jail, will you guys write me?

Date: 2009-04-22 08:47 pm (UTC)
From: [identity profile] dukesnorre.livejournal.com
Must have been a mechanical engineer. Printers don't have enough valves and dials for the mechanical engineers to understand them.

But yes, sure we will write. And good luck in your ventures!

Date: 2009-04-22 08:51 pm (UTC)
From: [identity profile] batchfile.livejournal.com
actually the engineer apparently knows that printers are not his/her area of expertise.

be thankful.

there is nothing like having an egotistical engineer person try to fix something supposedly simple and damage a $20,000.00 plotter by putting the roll of paper in wrong. srsly.

worked for 6 eons at an architectural engineering firm. IT policy was to let them know that none of them were to try and fix anything. things always went horribly wrong when they thought they could do our job.

Date: 2009-04-22 09:00 pm (UTC)
digitalraven: (Default)
From: [personal profile] digitalraven
"I tried to fix it..."
"And now I've got you on tape saying that, I'll get away with justifiable homicide. How many times, LOOK and TELL ERROR MESSAGE but DO NOT TOUCH! Let me get my cattle pro–high-voltage mechanical error resolution device."

Date: 2009-04-22 09:21 pm (UTC)
digitalraven: (Default)
From: [personal profile] digitalraven
This is why I could never be in the military. I have a lifelong problem with authority figures, and after delivering the verbal browbeating that such treebadgering insanity deserves I'd end up in front of a court-martial. Or a firing squad.

Date: 2009-04-22 09:38 pm (UTC)
From: [identity profile] egearman.livejournal.com
Just because their title is 'engineer', does not mean that they are, in fact, an engineer.

And it's entirely possible, even if they have an engineering degree, they can't follow simple instructions that would allow them fix the paper jam on their own. I've worked with people in the past (not currently thankfully) that fit this description.

Date: 2009-04-23 01:18 am (UTC)
From: [identity profile] cheezemeister-x.livejournal.com
Writing you in jail would involve using actual pen and paper, which I haven't done since about grade 4.

Now if you could receive e-mail in jail, I would consider it.

Date: 2009-04-23 09:35 am (UTC)
digitalraven: (Default)
From: [personal profile] digitalraven
Surely there's an email-to-snailmail gateway around somewhere?

If not, I said it first. I get 50% plus consultant's fees.

Date: 2009-04-23 05:17 pm (UTC)
From: [identity profile] onyxrising.livejournal.com
I'll write you. I'll even send cookies. (I'm a Cordon Bleu grad. These are really good cookies. You'd deserve them.)

Date: 2009-04-23 05:47 pm (UTC)
From: [identity profile] onyxrising.livejournal.com
I enjoyed learning it more than I do/would enjoy working in the field- hence why I'm working tech support. My coworkers don't seem to mind the baked goods, though.

Date: 2009-04-23 05:58 pm (UTC)
From: [identity profile] onyxrising.livejournal.com
The problem with that is that the market's fairly saturated in a lot of the country. Because of this it doesn't pay as well as you'd hope.
Tech tier 1 makes more than most of my old classmates are getting actually working in the field. 'nuff said.

Date: 2009-04-23 06:05 pm (UTC)
From: [identity profile] onyxrising.livejournal.com
Yeah. The problem is that I rarely have time to do too much cooking before work the next morning.
My D&D group, however, gets the full fruits of my labors.
You know, I seem to have a lot of coworkers trying to join our D&D game lately...

Date: 2009-04-23 06:11 pm (UTC)
From: [identity profile] onyxrising.livejournal.com
Some mix of 3.0 and 3.5 rules.

Does the edition really matter when game starts with high tea on the table, proceeds through dinner, and ends after desert and apertifs?

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