Printers. Ugh.
Apr. 14th, 2009 12:27 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
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Now with Bolding of Rage.
If you're going to come get me to fix your printer ... don't go get someone who ISN'T A TECH to ask THEM about fixing your printer while I'm sitting at it, TRYING TO FIX IT. I say this for a few reasons:
1. It irritates me.
2. If you're going to ask someone else to fix it, don't come get the tech anymore.
3. It's amazing how it works just fine while I'm standing there, but the minute I'm not watching you use the stupid thing, it doesn't work anymore.
Also, grasping at straws here, has anyone here used the HP1522nf multi function printers? This one is about to get drop-kicked through the window if I can't get it to work. It'll print one job and then error out unless you restart the stupid thing after EVERY job. Tried removing/reinstalling, disabling the HP Toolbox (which was causing the initial error), and the user REFUSES to use another printer, which isn't helping things.
If you're going to come get me to fix your printer ... don't go get someone who ISN'T A TECH to ask THEM about fixing your printer while I'm sitting at it, TRYING TO FIX IT. I say this for a few reasons:
1. It irritates me.
2. If you're going to ask someone else to fix it, don't come get the tech anymore.
3. It's amazing how it works just fine while I'm standing there, but the minute I'm not watching you use the stupid thing, it doesn't work anymore.
Also, grasping at straws here, has anyone here used the HP1522nf multi function printers? This one is about to get drop-kicked through the window if I can't get it to work. It'll print one job and then error out unless you restart the stupid thing after EVERY job. Tried removing/reinstalling, disabling the HP Toolbox (which was causing the initial error), and the user REFUSES to use another printer, which isn't helping things.
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Date: 2009-04-14 06:38 pm (UTC)no subject
Date: 2009-04-14 06:41 pm (UTC)Screw this noise, I'm going back where I can yell at people for being dumbasses. XD
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Date: 2009-04-14 08:20 pm (UTC)no subject
Date: 2009-04-14 08:21 pm (UTC)no subject
Date: 2009-04-14 08:31 pm (UTC)no subject
Date: 2009-04-14 08:34 pm (UTC)no subject
Date: 2009-04-14 07:39 pm (UTC)no subject
Date: 2009-04-14 06:57 pm (UTC)Try disabling Bidirectional support, if this a print server served printer.
We had the same problem with a bunch of hp2600n's
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Date: 2009-04-14 08:22 pm (UTC)no subject
Date: 2009-04-14 08:23 pm (UTC)no subject
Date: 2009-04-14 11:08 pm (UTC)no subject
Date: 2009-04-14 11:41 pm (UTC)no subject
Date: 2009-04-15 01:45 am (UTC)I have found that a lot of the HP Toolbox updated versions on hp.com make it worse. In some cases I have had luck with the original CD that came with it, and only the original CD that came with it.
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Date: 2009-04-15 01:49 am (UTC)It's effin' ridiculous. And "well, we just got the cheapest one we could because we didn't want to wait for the new equipment the head IT people were sending" makes me go AUUUUUUUGH!
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Date: 2009-04-15 02:51 am (UTC)In my last job we had all kinds of hell with the cheap MFPs because of the fucked up scanner drivers.
I hate those things.
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Date: 2009-04-15 02:52 am (UTC)no subject
Date: 2009-04-15 06:57 pm (UTC)