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techrecoveryI swear, they all come out on Friday...
Recap: Helldesk at a hospital.
Dear Senior Physicist,
Spending 10 minutes on the phone with me calling me various forms of "idiot" does not excuse you for not noticing the network cable of your "broken" PC is unplugged.
Regards,
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amynnah
Dear people who are unwilling to listen to simple instructions,
No, you don't need Support to physically come out and fix your password. Chances are, they'll trip over themselves laughing at you for lacking basic listening skills.
Love,
Me.
Dear customers who can't access the hospital intranet from home,
You guys know that you can't access it from home. It's internal. You call us every other week wondering why you can't access it from home. Maybe, eventually, you'll be able to access it from home, but for now, no dice. Sorry.
Regards,
Me.
Dear customers who call weekly wondering why they can't log into your paystubs,
...same thing. You guys call every week. And it's always the same people (we keep tabs!). You know it's the same password we told you last week. You use that password daily to log into your computers. C'mon. You have brains. Use them, don't abuse them.
Me.
Dear customers who're calling us instead of the vendor,
Yes, we know we're awesome. But we can't reset your password for that one specific program that only three people have access to. It's not hard to pick up the phone and call them, even though their wait times are 50x longer than ours. We have no control over what the vendors do to your passwords.
...and we can't reset your bank account passwords. Sorry. Not happening. We don't work for the bank. We work for $ceo of hospital.
Good luck on your mortgage!
Me.
Dear (other) Support people who stop by my desk while I'm on lunch.
I'm typing on![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-community.gif)
techsupport. I have a burger from Wendy's in my fist, happily enjoying it. No, I'm not going to call users back while on my lunch. You're giving me a headache. I'm not supposed to work on my lunch or I'll get in trouble with $boss, who's sitting over there. Sorry.
Me.
Dear ex-user who was fired last month,
No, you can't check your work email anymore. You don't work here anymore. Call HR.
Me.
Recap: Helldesk at a hospital.
Dear Senior Physicist,
Spending 10 minutes on the phone with me calling me various forms of "idiot" does not excuse you for not noticing the network cable of your "broken" PC is unplugged.
Regards,
amynnahDear people who are unwilling to listen to simple instructions,
No, you don't need Support to physically come out and fix your password. Chances are, they'll trip over themselves laughing at you for lacking basic listening skills.
Love,
Me.
Dear customers who can't access the hospital intranet from home,
You guys know that you can't access it from home. It's internal. You call us every other week wondering why you can't access it from home. Maybe, eventually, you'll be able to access it from home, but for now, no dice. Sorry.
Regards,
Me.
Dear customers who call weekly wondering why they can't log into your paystubs,
...same thing. You guys call every week. And it's always the same people (we keep tabs!). You know it's the same password we told you last week. You use that password daily to log into your computers. C'mon. You have brains. Use them, don't abuse them.
Me.
Dear customers who're calling us instead of the vendor,
Yes, we know we're awesome. But we can't reset your password for that one specific program that only three people have access to. It's not hard to pick up the phone and call them, even though their wait times are 50x longer than ours. We have no control over what the vendors do to your passwords.
...and we can't reset your bank account passwords. Sorry. Not happening. We don't work for the bank. We work for $ceo of hospital.
Good luck on your mortgage!
Me.
Dear (other) Support people who stop by my desk while I'm on lunch.
I'm typing on
techsupport. I have a burger from Wendy's in my fist, happily enjoying it. No, I'm not going to call users back while on my lunch. You're giving me a headache. I'm not supposed to work on my lunch or I'll get in trouble with $boss, who's sitting over there. Sorry.Me.
Dear ex-user who was fired last month,
No, you can't check your work email anymore. You don't work here anymore. Call HR.
Me.
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no subject
Date: 2008-11-14 04:35 pm (UTC)"dear everyone,
why are you bothering me? i have a scourge to destroy.
love,
no subject
Date: 2008-11-14 04:36 pm (UTC)Stop locking my servers with my 70s! I need to make a Deathknight to nom brains (preferably mine!).
And yes, I have a scourge to destroy. :D Muahahahahahahaha!
<333
no subject
Date: 2008-11-14 04:39 pm (UTC)no subject
Date: 2008-11-14 04:43 pm (UTC)I need to update my screenshots folders... I have screenshots from 2005... @_@
no subject
Date: 2008-11-14 04:53 pm (UTC)Log the fuck off so there isn't a one hour queue.
love,
no subject
Date: 2008-11-14 04:55 pm (UTC)luckily i got right on around 6pmish, no problem.
i'm focusing on my 70 tho. northrend quests are fun :D
no subject
Date: 2008-11-14 05:10 pm (UTC)Guess where both my 70's and my 68 are.. :)
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Date: 2008-11-14 05:47 pm (UTC)Die. In. A. FIRE.
No love,
Dear
<3333!
Love,
Me. :)
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Date: 2008-11-14 05:16 pm (UTC)You could come play on Archimonde...*shifty eyes*
I finished the DK starting zone last night and during the last thing I nearly had a nerdgasm, it was so effing cool.
Also, dude...you're EVERYWHERE on my comms, lol. ;)
no subject
Date: 2008-11-14 05:43 pm (UTC)Just on dear_gnome, warcraftsues, and I've been on here for awhile. :D
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Date: 2008-11-14 06:24 pm (UTC)<3
And I already moved some of my characters... ;_; I'm already torn between two servers and both factions on one of those servers... :(
no subject
Date: 2008-11-15 01:05 pm (UTC)And yes, I made mine. A Blood Elf one, because they look so cool. And the last quest line is just epic.
no subject
Date: 2008-11-17 02:04 pm (UTC)I love how the Death Knight voice changes the Troll's laugh. Gave me chills the first time I heard it...
indeed!
Date: 2008-11-14 06:33 pm (UTC)Re: indeed!
Date: 2008-11-14 06:39 pm (UTC)Zombies?
Date: 2008-11-15 12:34 am (UTC)Re: Zombies?
From:Re: Zombies?
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From:Re: Zombies?
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Date: 2008-11-14 05:20 pm (UTC)no subject
Date: 2008-11-14 05:45 pm (UTC)Dogs and cats living together, mass hysteria.
no subject
Date: 2008-11-14 07:22 pm (UTC)no subject
Date: 2008-11-14 08:55 pm (UTC)...I just told her to call HR and let them straighten that out... in the words of, "That's above my paygrade, ma'am."
no subject
Date: 2008-11-15 12:58 am (UTC)and then i read posts like yours and remember "oh yeah, i do support for sysadmins for a reason. they're not quite so completely clue resistant!"
no subject
Date: 2008-11-17 02:17 pm (UTC)no subject
Date: 2008-11-17 02:21 pm (UTC)no subject
Date: 2008-11-17 04:27 pm (UTC)