(no subject)

[greatblondino.livejournal.com]

Typical request in the junior SysOps' queue:

'Please set up an account for New Person, with Exchange and SharePoint access'.

That's fine. We can do that. We usually get requests like that from HR people, who deal with new employees all the time and know what to ask for.

Sometimes we get a message from a super-senior officer:

"Please set up an IT domain for New Person".

Umm. Either you know what a domain is, and want Newperson.internal.placewhereiwork.gov, which makes no sense, or you've no idea what 'domain' means but think it has something to do with technology.

TBH, I'd rather you just said "Please do stuff so that New Person can use the computers."

Comments

[tmesser.livejournal.com]

you've no idea what 'domain' means but think it has something to do with technology.

This gets my vote.

[rorted.livejournal.com]

Or option c), they're going for the traditional meaning of the word domain: something that one exercises dominion over (ie. their stuff). Which is kinda a quaint way of putting it, and will confuse/annoy techs who think of "domains" in terms of the naming system only, but aside from those two things isn't so stupid.

[greatblondino.livejournal.com]

If a manager asked me to create a fiefdom for a user they'd get free tech support for life. I'd even fix their damn wireless at home.

[rorted.livejournal.com]

"My fifedom for free tech support!"

[mouse-from-marz.livejournal.com]

"a dongle! my parking space for a dongle!!!"

[jecook]

I could go *so* many ways with *that* one... Most of them not worksafe, and most of them would get me a sexual harassment lawsuit as well. :D

[wibbble]

Or d, they're thinking of a Windows Domain account.

[deusmetallum.livejournal.com]

*taps nose*
*points*

[kerberos.livejournal.com]

Domain - You use that word, I do not think you know what it means.

[ghostdandp.livejournal.com]

I get people asking me to setup partitions on FTP servers...

[gholam.livejournal.com]

One of our techs always refers to folders as partitions. Actually it's "tikiya" and "mehitza", but folder and partition is how it translates from Hebrew.

[redqueenmeg.livejournal.com]

"Sure, I'll set up an IT domain for them, and I assume you've already taken care of their saladry and beneficence, right?"

[kenbrody.livejournal.com]

How long would it take to do what "super-senior officer" asked for, and create newperson.internal.placewhereyouwork.gov?

You don't want to risk being called in for insubordination for calling SSO an idiot, do you?

[greatblondino.livejournal.com]

They go in the same queue as everyone else :P