Dear Customer # 2

[awarrenfells.livejournal.com]

I am an Internet Tech Support agent, not your system | network Administrator.

If you, for whatever reason, manage to boot yourself out of your network and | or lose your network encryption key and password, it is not my responsibility to fix the errors of your ineptitude.  Also, if you yourself are not techno_savvy enough to fix your own network issues, you might consider hiring someone to serve as your system | Network administrator, as you were apt to point out that you don't have one.

Seriously, what business operates a computer network without a system | network Administrator; or, in the very least someone with a clue.

DIAF.

Your Technical Support Representative.

Comments

[synthclarion.livejournal.com]

You keep using this pipe. I do not think it means what you think it means.

[wxgeek.livejournal.com]

.

[wyldthyng.livejournal.com]

yeah, I wondered what was up with that.

[dagbrown.livejournal.com]

Bitwise OR, obviously. Too much C programming.

[mattcaron.livejournal.com]

Except in perl-style regexp syntax, which this is not, else it would be covered in hard brackets.

[this|that]

[synthclarion.livejournal.com]

I think it's intentional as a replacement for "/":

If you, for whatever reason, manage to boot yourself out of your network and | or lose your network encryption key and password

[awarrenfells.livejournal.com]

Actually, yeah...

I use them in my call notes out of habit. That and I was typing piecemeal in between calls, so I didn't even notice. So... sub / for | please... and ignore my moment of bad typing :)

[jimbojones.livejournal.com]

fourthed.

[mattcaron.livejournal.com]

Indeed.. should have been a logical or - ||

[lihan161051.livejournal.com]

I don't know, I kind of wanted to see the results of a bitwise OR on those particular inputs. Could have been fun. :D

(although TRUE is usually -1, so I guess it doesn't matter much..)

[dagbrown.livejournal.com]

I, on the other hand, am the system administrator. That means I get the fun problems. Okay, to put that more precisely, the "fun" problems.

There's a long weekend for THE ENTIRE COUNTRY coming up on Monday and Tuesday. Guess who gets to go to work that long weekend, just so that there's a Real Live Tech available. That said, my systems are ruled with an iron fist, so at worst I'll be merely bored.

[superbus.livejournal.com]

Seriously, what business operates a computer network without a system | network Administrator; or, in the very least someone with a clue.

Enough banks to make you scared to put your money away.

[awarrenfells.livejournal.com]

Really....

Now I AM scared to put my money away :P

[the-s-guy.livejournal.com]

Or tiny businesses who hire on an as-needed basis and put system administration in the same category as plumbing or electrical work.

[laviededavid.livejournal.com]

dont even get me started I worked with a bank earlier this week...

Me: "well this looks like an issue your local admin might need to fix."
Luser: "my what?"
Me: "your local IT group or your 3rd party IT group."
Luser: "oh we dont have either...."

so yeah sadly superbus is right....but for the most part its limited to rural banks...

[lihan161051.livejournal.com]

Then there are the ones who, when I tell them to go to their network/local system admin, tell me that "I *am* the network/local system admin". Which makes me want to ask if their company is hiring any IT guys. :D

[awarrenfells.livejournal.com]

LOL.

[reyvin.livejournal.com]

But...you're a tech. So aren't you supposed to help me with any technial question I may ask? Like...why is my vcr still blinking 12:00? I mean...you're a tech! There's different kinds? ;)

[awarrenfells.livejournal.com]

My head hurts trying to find the logic in that reasonining....

It's ice cream! you mean there's different kinds?

Some people just shouldn't be allowed to speak.

[lightforce.livejournal.com]

Some people just shouldn't be allowed to speak.

...or breed.

[awarrenfells.livejournal.com]

Hmm... I'm sad I missed this point, but I agree :P