Question

[crazyredhead888.livejournal.com]

Since there seems to be so many of us here....who all used to work for Earthlink? Or still does? In any location. Just a head count to satisfy my curiousity.
I worked in the Phoenix office for about a year and half before they closed us down.

Comments

Ohhhhhhhhhhhh

[sputtertoo.livejournal.com]

i don't blame you at all. I used to bitch about the Vegas people so much when I dealt with their calls and sups. What made me laugh is they tried to set up a Tier II department there and the I's couldn't even trouble shoot most basic problems. It was satisfying watching them fall flat on their face witrh that endevor.

Re: Ohhhhhhhhhhhh

[crazyredhead888.livejournal.com]

I just couldn't do it. Even when I realized that I'd probably be the smartest person in the place and would be running it inside a year...I just couldn't do it. I remember how much we used to bitch about those dumbasses when we'd get their callbacks and I cringed at the idea of being one of them.
Plus that staggered shift BS..no way in hell.

*nod*

[sputtertoo.livejournal.com]

They offered to transfer me there to help with the email team training. *shudder* I turned it down since I felt that our trainer should have been the one to do it. Besides once I met some of those techs I was sure I'd be throttling them for the stupidity that they exuded through email and over the phone. I actually got a few hot transfers from them. I threatened to stab one with sharp pointy sticks because it was an easy fix and he just couldn't grasp it. Whoa! Change the pop! Step one of the trouble shooting process. Yeesh!

Re: *nod*

[crazyredhead888.livejournal.com]

My opinion was always that they were no smarter than the customers.

How true

[sputtertoo.livejournal.com]

Yeah, that's about how I felt as well.