Ok...

[masonstone.livejournal.com]

Why on earth can't people realize that we can't flip a switch and make things work. I am in a different state entirely. I cannot touch your phone line. I answer the phone, fix the ID=10T issues, and send the actual network problems off to the locals. I have no control over what order they fix them in. It is a queue. First come, first served. No more, no less. The fact that you're running a business on your residential line matters not one bit to me or them. ARRGH.

Comments

[mtlchick.livejournal.com]

"You can see what I'm doing, right?"
"Sir, if I had that kind of control, do you really think I'd be letting YOU do it?"