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Jul. 11th, 2007 09:19 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
inahandbasket posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoverydear annoying user...
No, Dell does NOT take 3 weeks to replace a part, we pay them for next day service for a reason.
No, you do NOT need a new machine as a result. It's a simple hardware replacement, and will NOT take 3 weeks, for the tenth time.
-inahandbasket
dear Dell technician...
I'd appreciate you not sending me an e-mail regarding an urgent issue requesting the service tag of the laptop in question, WITH THE SERVICE TAG of said laptop IN THE BODY OF THE EMAIL!
You are the reason that techies as a stereotype are scorned, second-class citizens, and the subjects of ridicule.
-inahandbasket
No, Dell does NOT take 3 weeks to replace a part, we pay them for next day service for a reason.
No, you do NOT need a new machine as a result. It's a simple hardware replacement, and will NOT take 3 weeks, for the tenth time.
-inahandbasket
dear Dell technician...
I'd appreciate you not sending me an e-mail regarding an urgent issue requesting the service tag of the laptop in question, WITH THE SERVICE TAG of said laptop IN THE BODY OF THE EMAIL!
You are the reason that techies as a stereotype are scorned, second-class citizens, and the subjects of ridicule.
-inahandbasket
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no subject
Date: 2007-07-11 03:49 pm (UTC)I have an outstanding offer as of maybe 6 months ago to get 50% off on Dell hardware, up to $40,000.. Haven't found anything worth buying though.. So I never got setup with an account team/etc
All we buy is the Dell 1907/1908FP's, and a few powerconnect gigabit switches, and only when they're on sale.. so we're hardly a valueable customer :)