[identity profile] zig-mover.livejournal.com posting in [community profile] techrecovery
I've been answering the phones at the helpdesk for a small ISP for 4 years, and I just got the first call where I really had to ask "is your computer even turned on?"

I think I thought you were all joking when you tell these types of stories..

It got worse- she thought the monitor was the computer, she thought the computer was the DVD player, at one point I think she turned on her television.. it was bad. I ended up suggesting that maybe she have her son come take a look at it. Fortunately, if I can ping the router that's as far as I really have to support :]


On a side note, what's with having some some swag dropped off after a meeting, and everyone in the office srambling for it like it's gold? I've never seen adults fight over cheap ballpoint pens and bouncy balls like the clowns I work with.

Date: 2007-05-08 06:40 pm (UTC)
From: [identity profile] photosinensis.livejournal.com
Your icon is the no.

I thank you in advance for changing it to something worksafe.

Date: 2007-05-08 06:44 pm (UTC)
From: [identity profile] whitefootwolf.livejournal.com
first off: that's a horrible icon.

second: yeah, people here fight over anything with the company's name on it...pens, paper, offical dvds, paperclips....etc.

Date: 2007-05-08 06:53 pm (UTC)
From: [identity profile] valiskeogh.livejournal.com
thanks for changing the icon.

dont have a problem with it personally, but that would fall into a "NSFW" image category

Date: 2007-05-08 07:10 pm (UTC)
From: [identity profile] the-ninja-style.livejournal.com
Free stuff here, no matter how cheap and cheezy is fought over as though it's pure gold. We once had STARZ gift bags. The only thing they had in them was a pack of pens, a note pad, and uber cheap, TP would be better, tissues.
People were grabbing three or four of the bags and squeeling, "PENS!"

Date: 2007-05-08 07:47 pm (UTC)
From: [identity profile] lihan161051.livejournal.com
No, we weren't joking. They get worse than that. Aside from the small difference of calling the desktop tower CPU a "hard drive" and the monitor "the computer", yeah, that's pretty typical. Often, they argue with you when you try to correct them, and if you keep it up long enough, they demand to talk to your supervisor. It happens.

I've been to a sitewide business meeting, about two days after a bunch of $item_plural were handed out, where one of the first questions asked was "OK, who the **** put the $item up on eBay?" LOL (I heard it sold for $100 or more.) :D Swag, for some reason, seems to be valued far more than it actually seems to be worth, and I'm guessing most of the time it's because people who get it can turn right around and offer it up as "ORIGINAL $employer_all_caps INTERNAL EMPLOYEE $item_all_caps WITH CORPORATE LOGO NIB NR" and make a buck or two off the wannabees outside ..

Date: 2007-05-08 07:59 pm (UTC)
From: [identity profile] fearrett.livejournal.com
Dude, it's free shit.

Date: 2007-05-08 09:04 pm (UTC)

Date: 2007-05-08 09:03 pm (UTC)
From: [identity profile] tadiera.livejournal.com
I have to ask that about once a week. And I've given up on people realizing that the monitor is NOT the computer. I actually say 'the part you put the cds into'.

Date: 2007-05-08 09:35 pm (UTC)
From: [identity profile] turningallblue.livejournal.com
It's calls like that where I wondered if it was a test call. But no, there really are people out there who are that computer-stupid.
I'm one of those people who will happily accept free shit no matter what it is. I'll probably end up tossing it or giving it away 3 months later, but I'll still snag it. The last time my company released a large group of textbooks they gave out little squishyball wildlife...things. I'm not entirely sure what they are, but since they gave them out before I started working there I desperately covet them.

Date: 2007-05-08 10:27 pm (UTC)
wibbble: A manipulated picture of my eye, with a blue swirling background. (Default)
From: [personal profile] wibbble
Oddly enough, it's the $client-branded ID lanyards that seem to be something of a status symbol here. There's several people in the building who still use lanyards from clients that the company lost years ago.

Sadly, I didn't get one from our current client, and I'm not likely to now since we lost the contract yesterday. :o(

Date: 2007-05-09 03:11 pm (UTC)
From: [identity profile] bubosquared.livejournal.com
To be fair, it's entirely possible they use those because the standard issue ones suck ass. :)

Date: 2007-05-09 05:01 pm (UTC)
From: [identity profile] turningallblue.livejournal.com
Heh. Nice icon.

Date: 2007-05-08 10:45 pm (UTC)
From: [identity profile] darkblade1.livejournal.com
4 years, and you just got that? Damn, this is going on my 5th and i've had that at least 10 times.

Date: 2007-05-09 05:11 pm (UTC)
From: [identity profile] prio.livejournal.com
Maybe it's a sign you're starting to move up in the world!

Date: 2007-05-09 12:44 am (UTC)
From: [identity profile] canray.livejournal.com
Four years and that's your first?

I worked for Four *DAYS* and got my first. And I was the last in my training group to get it.

Even the "I can't get anything technical" people in my training group were able to answer that without asking for help on day one.

Some people shouldn't be allowed around computers. :-S

Date: 2007-05-09 02:07 am (UTC)
From: [identity profile] gilmoure.livejournal.com
I've never seen adults fight over cheap ballpoint pens and bouncy balls like the clowns I work with.

There is something to be said about dying with your dignity intact.

Date: 2007-05-09 03:57 pm (UTC)
From: [identity profile] canray.livejournal.com
I don't think anyone has any of that left after High School.
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