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techrecoveryHell Desk Monkey (HDM): never sees the light of day. Has been to no other building on large corporate campus (10,000+ users)
(L)User (L)
L: I need to have a computer set up.
HDM: What is the property number of the computer?
L: I don't know.
HDM: Where is it being installed?
L: I don't know. I think it's down the hall a few doors.
At this point, I thought about asking her what it looked like but then realized I'd get a reply like the guy from Airplane: "It's square and black and has buttons and things on it."
(L)User (L)
L: I need to have a computer set up.
HDM: What is the property number of the computer?
L: I don't know.
HDM: Where is it being installed?
L: I don't know. I think it's down the hall a few doors.
At this point, I thought about asking her what it looked like but then realized I'd get a reply like the guy from Airplane: "It's square and black and has buttons and things on it."
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no subject
Date: 2006-10-25 07:50 pm (UTC)We are having trouble reaching the x. network. For instance:
> ping x.y.z
Pinging x.y.z.1
Request timed out.
Request timed out.
Request timed out.
Me:
Everything x.y.*.* is our network -- you're already on it. Ping used properly could help us diagnose an actual problem, but all it's telling us here is that there's no machine at x.y.z.1. Is there supposed to be?
no subject
Date: 2006-10-25 07:51 pm (UTC)no subject
Date: 2006-10-25 07:54 pm (UTC)no subject
Date: 2006-10-26 11:29 am (UTC)no subject
Date: 2006-10-26 02:54 pm (UTC)"Of course, we'll be glad to install the computer, in it's optimal site and configuration, of course!"
no subject
Date: 2006-10-26 04:07 am (UTC)