[identity profile] darkblade1.livejournal.com posting in [community profile] techrecovery
I'm only 1/2 hour into my shift...and my first call was:

1/2 hour.

I was hoping my Friday would go better, but so far it hasn't.

I reset a password for a customer, just back to the word "password." I had to repeat the word password, (and I counted it) 24 times.

The customer kept typing it in wrong, and just wasn't getting it.

I hope this day gets better, because that was the call I didn't want to start off my day. She wasted a 1/2 hour of my day.

GAHHHHHHHH!

Date: 2006-10-20 11:53 pm (UTC)
From: [identity profile] warsawpact.livejournal.com
Wow, that's scary.

Good luck!

Date: 2006-10-21 08:23 am (UTC)
From: [identity profile] zzyzx.livejournal.com
Isn't password generally spelled it out right next to the box that required ones?

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