Week's end round-up

[harry-whodunnit.livejournal.com]

Tech: "I just need to confirm the location of the PC... you've written building 3 level 7 on the service request."
User: "Yes, that's right."
Tech: "...building 3 doesn't have a seventh floor."
User: "I have a copy of the request here. Building 3, level 7, that's right."
Tech: "I think I need to point out that it's not a seven storey building."
User: "Are you sure?"
Tech: "Well, I haven't been over there since last week. I suppose it's feasible they could have doubled the height of the building in that time."
User: "Oh, wait. It's building 7, level 3."
Tech: "Building 7?"
User: "That's right."
Tech: "When did they put offices in the parking building?"

---

User: "I've just changed my password, and now I'm not sure what password I need to use, the old one or the new one."

On what planet does this question make sense?!

Comments

Must be

[lepermime.livejournal.com]

the same person who put a bike in the basement of the Alamo

[firthy.livejournal.com]

'User: "I've just changed my password, and now I'm not sure what password I need to use, the old one or the new one."

On what planet does this question make sense?!'

I got that one a lot at my old job.

[jon787.livejournal.com]

Our network is so fucked up at work that is actually a valid question :(

[lillyflowers.livejournal.com]

The planet where the sky is Devil's green with pink polka dots. ;-)

[susano-otter.livejournal.com]

User: "I've just changed my password, and now I'm not sure what password I need to use, the old one or the new one."

On what planet does this question make sense?!

For the past year my employer has been messing around with unifying all the network authentications. To this day I still have no idea which of my accounts are affected by which authentication servers.*

*I'm a sysadmin, so I'm very much used to having multiple accounts in multiple domains, all of them different. So it's not like I haven't been paying attention, or I don't understand what's been going on.

[hisamishness.livejournal.com]

Oh, god, that sounds too familiar...

"I'm on 2'nd floor %campusname%"
What building?
"I'm at %campusname%"
Um, this campus has 6 buildings and 7 2'nd floors....

[neferde.livejournal.com]

"6 buildings and 7 2'nd floors"

How does that work? Do you rent a 2nd floor in a non-campus building?

[hisamishness.livejournal.com]

One building has both a "2" and an "s2". The "s" is easy to miss... can't tell you how many times I've gone up the steps instead of down or vice versa.

Then again, one of our buildings has two third floors. Real third floors, both setting on top of the same second floor even. They just happen to not have any connecting passages. To travel the 40 or so feet between one and the other, you have to go down one set of stairs, down the 2'nd floor halway, and up the stairs on the other side. SO odd....

[neferde.livejournal.com]

*shakes her head* Reminds me a bit of my sister's high school building. From the outside the main building and the two turret-style towers looked connected, but on the inside to get from the 4th floor of the main building to either of the 4th floors in the towers you had to go down to the first floor and then back up and there was no seperate designation for the floors in the towers. No elevators either. It never made much sense to me since the towers and main building were built at the same time, but I have to admit from the outside the building looked great!

[redqueenmeg.livejournal.com]

I got the password question a lot.

And I used to get tickets kicked back to me a lot because of the first reason. The local tech would send the ticket back to me telling me that the location was wrong (which I'd verified with the customer) and that it was my responsibility to find the real location because they weren't going to do it. This occasionally proved difficult as we had employees in most US states and many other countries.

Also one time a guy called me and said his phone wasn't working so he wanted a new one. Figuring I ought to get the location of his office, I asked him where the phone was located. (I was in Florida, btw.)

"On my desk," he sneers.
"And where is your desk located?" I ask, patient as anything.
"Maryland!" he shouts triumphantly. Ass.