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I just had a client call and blast me for having to wait....17 WHOLE MINTUES in the phone queue yesterday. OH MY GOD! How will she ever find time to persue her dreams while waiting 17 whole minutes for customer service?
I was so tempted to tell her to try a big telco and see what a wait really looks like.

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daerlyn.livejournal.com

Tell her to thank your boss who decided it would be a good idea to have only one person on the phones for six to eight hours.

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Elitist Computer Nerd Posse

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