[identity profile] phaedra-13.livejournal.com posting in [community profile] techrecovery
Our "parent" IT group is so ridiculously stupid. 95% of all service tickets are logged through them, either by a user calling them or via e-mail. The ones opened via e-mail typically include some reference of the system we support (in this example, we'll call it System A).

Ticket issue: System X data not pulling into System Y
Assigned to: System A workgroup

Um...hello?? What kind of illiterate idiots are working over there????

Date: 2006-08-30 07:37 pm (UTC)
From: [identity profile] hisamishness.livejournal.com
Their little brains can only pattern match to 7 characters. (spaces included)

Date: 2006-08-31 10:35 am (UTC)
From: [identity profile] emsy.livejournal.com
OT. - May I gank your user icon, I'll credit whoever made it :o)

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