![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
prozacnation.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryHonestly I really don't care. We give them a statement of "sorry this is internet tech support, please call 1-xxx-xxx-xxxx for Cable TV"
This person was so upset that their Cable TV has so many issues (not sure what and nor do I care) but they had to say this to me and then demand I relay this chat onto the president and whatever other big suit in charge. All spelling mistakes are that of the Luser and/or myself.
Me> Thank you for contacting your Online Internet Support....
Luser> Hello- Your program just deleted a detailed description of my problem but I'll try again. Simply put, the channels I pay for are continually not coming in uninteruppted by problems with the images breaking up or the stationd simply not coming in at all. Please advise your managers, president and board of directors of these chronic problems . [luser signed name after this statement]
Me> We apologize for this. However this is technical support for high speed internet. If you are having trouble with your cable TV you will need to call 1-xxx-xxx-xxxx and choose the Cable TV option. We apologize for the inconvenience.
Me> We unfortunately do not have access to troubleshooting your cable TV issues. Our apologies for that factor.
Luser> What can you do for me. I am so annoyed because the programs we watch like pOIRET AND MURDER SHE WROTE ARE ENDING BEFORE WEFIND OUT WHO THE KILLER IS!!!!!
After that line I burst out laughing. Is it that important to "advise your managers, president and board of directors" of not seeing the ending to Murder she wrote?
I gave the "online comment page" to let them vent out their frustrations.
Ending of the chat:
Me> Is there anything we can do for you tonight here regarding your internet?
Luser> No, but in the words of Edwaerd R. Murrow, "Goodnight and Good luck"
::shakes head:: I know we have freaks which we have to do tech support for. But during the weekends, I swear the mental cases come out more and decide to contact us.
Or they smoke crack and decide to initiate a chat session.
This person was so upset that their Cable TV has so many issues (not sure what and nor do I care) but they had to say this to me and then demand I relay this chat onto the president and whatever other big suit in charge. All spelling mistakes are that of the Luser and/or myself.
Me> Thank you for contacting your Online Internet Support....
Luser> Hello- Your program just deleted a detailed description of my problem but I'll try again. Simply put, the channels I pay for are continually not coming in uninteruppted by problems with the images breaking up or the stationd simply not coming in at all. Please advise your managers, president and board of directors of these chronic problems . [luser signed name after this statement]
Me> We apologize for this. However this is technical support for high speed internet. If you are having trouble with your cable TV you will need to call 1-xxx-xxx-xxxx and choose the Cable TV option. We apologize for the inconvenience.
Me> We unfortunately do not have access to troubleshooting your cable TV issues. Our apologies for that factor.
Luser> What can you do for me. I am so annoyed because the programs we watch like pOIRET AND MURDER SHE WROTE ARE ENDING BEFORE WEFIND OUT WHO THE KILLER IS!!!!!
After that line I burst out laughing. Is it that important to "advise your managers, president and board of directors" of not seeing the ending to Murder she wrote?
I gave the "online comment page" to let them vent out their frustrations.
Ending of the chat:
Me> Is there anything we can do for you tonight here regarding your internet?
Luser> No, but in the words of Edwaerd R. Murrow, "Goodnight and Good luck"
::shakes head:: I know we have freaks which we have to do tech support for. But during the weekends, I swear the mental cases come out more and decide to contact us.
Or they smoke crack and decide to initiate a chat session.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2006-08-21 05:04 am (UTC)no subject
Date: 2006-08-21 03:39 pm (UTC)MY INTERNETS IS BROKE