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techrecoverySo, I work in call center of like... 5 people... seriously. We do software support for networking assistance software. Today, there was extra stupid floating around today, and it just seeped into our calls. These are some items today that made me wish I had a license for performing blunt object labotomies:
Caps lock and passwords. (finish this however you see fit)
We say, "Click next three times." This does not mean to click next, read what's on the dialog box, then ask if they need to click next, or go back, or if the next button is really what we want to do.
We say, "Check the cables... No really check the cables... F@#$ING A CHECK THE CABLES!" When your internet doesn't work, the first thing anyone SHOULD tell you, is to check the cables. I had 4 people double and triple check my suggestion today.
Me: That one license is good for up to three computers! :D
Them: So, I need three licenses?
Me *thinking*: Oh god.
Me: Nope. Let me try to say it another way I think your infantile brain may understand. That ONE license is good for up to THREE computers.
Them: ...?
Me: Just buy one okay?
Them: Thanks!
NETWORK CONNECTIONS!!! You use the internet don't you? AND YOU DON'T KNOW ABOUT THIS?!?! P:LASDAVBH!
Control Panel... Start - Settings - Control Panel... Control panel. Easier than a f@#$ing spelling bee.
They say, "I don't know if you are the right people to talk to," then they're probably right. For this particular hard on, his solution was to call his credit card company. But the leap in logic is what just throws me to the wall.
Can you please elaborate on, "It doesn't work" (Another four timer from just today)
Oh and for the love of god:
(Caution big pictures, best viewed in firefox :D)
This
This, and
This
Picture One:
Screen cap of error, pasted into word, screen capped, pasted into word again, then printed and faxed. And for our purposes... scanned.
Picture Two:
A screen shot of a screen shot, pasted into word, which is on top of a screen shot of windows, with word up. Pasted into Word then printed. Faxed. Scanned.
Picture Three.
A screen shot of a screen shot, pasted into word, which has been pasted into word, and then printed. Faxed. Scanned.
Some of the information has been blacked as to avoid unnecessary phone calls and "Supervisor Reviews."
Please Correct me if I'm wrong, but... I'd like to know what a think.
Caps lock and passwords. (finish this however you see fit)
We say, "Click next three times." This does not mean to click next, read what's on the dialog box, then ask if they need to click next, or go back, or if the next button is really what we want to do.
We say, "Check the cables... No really check the cables... F@#$ING A CHECK THE CABLES!" When your internet doesn't work, the first thing anyone SHOULD tell you, is to check the cables. I had 4 people double and triple check my suggestion today.
Me: That one license is good for up to three computers! :D
Them: So, I need three licenses?
Me *thinking*: Oh god.
Me: Nope. Let me try to say it another way I think your infantile brain may understand. That ONE license is good for up to THREE computers.
Them: ...?
Me: Just buy one okay?
Them: Thanks!
NETWORK CONNECTIONS!!! You use the internet don't you? AND YOU DON'T KNOW ABOUT THIS?!?! P:LASDAVBH!
Control Panel... Start - Settings - Control Panel... Control panel. Easier than a f@#$ing spelling bee.
They say, "I don't know if you are the right people to talk to," then they're probably right. For this particular hard on, his solution was to call his credit card company. But the leap in logic is what just throws me to the wall.
Can you please elaborate on, "It doesn't work" (Another four timer from just today)
Oh and for the love of god:
(Caution big pictures, best viewed in firefox :D)
This
This, and
This
Picture One:
Screen cap of error, pasted into word, screen capped, pasted into word again, then printed and faxed. And for our purposes... scanned.
Picture Two:
A screen shot of a screen shot, pasted into word, which is on top of a screen shot of windows, with word up. Pasted into Word then printed. Faxed. Scanned.
Picture Three.
A screen shot of a screen shot, pasted into word, which has been pasted into word, and then printed. Faxed. Scanned.
Some of the information has been blacked as to avoid unnecessary phone calls and "Supervisor Reviews."
Please Correct me if I'm wrong, but... I'd like to know what a think.
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