Lusers and VPN

[crankysysadmin0.livejournal.com]

I don't know why, but I seem to spend hours supporting random vpn issues. Anything from rebooting their cable modem to choosing the wrong wireless conection at the hotel---these are all problems with VPN.

Today, I received a frantic call that the luser couldn't see his personal folders in Outlook when he is on VPN.

I asked him he could see them when he was in the office and he said no! WTF? Obviously it isn't a VPN problem then.

BTW - The folders were there, they were just minimized.

Comments

[dudeitsawesome.livejournal.com]

I have been inundated with VPN issues since Saturday.
It's getting old.
REAL old.

[gilmoure.livejournal.com]

Can't stand dealing with customers that insist VPN is their network connection and don't want to listen as I try to get the a good connection to their fucking hotel network. In most cases, they just haven't agreed to the hotels requirements page. Fucking losers. 'Course, they all make more money than me. Gah!