(no subject)

[viciousbleu.livejournal.com]

Oh, who are these fools teaching me the ways of the world?

I work full time during the summer at my college computer center help desk. It's not your overseas, full of cubicles with headset phones. It's me. Five days a week, eight to five- me. I'm the only one. Got it? Just me answering phones and eating free food my supervisor brings in.

And yet, for some reason when professors call in their problems, they seem to think they can trick me into doing something against policy. For the most part, we just deal with connectivity issues and only University use computers. Professors seem to think they're God's gift to humanity though and try to bend the rules. Scratch that, they don't try to bend them, they try to twist them to a breaking point and then try to put them back together themselves and then call me claiming that "the guys in the back" (our hardware team) broke it.

SIGH!

Today I had a professor call who is a bit notorious for his self-rightous additude and for lying about downloading beta versions of everything until we get to his office. The AC is broken and I wasn't ready to go through another hour phone call and yet when his number shows up on the ID, I answered. His home printer isn't working and he wants somebody to come out immediatly to fix it. I calmly explain we don't deal with printer issues if not bought through the campus, we don't travel to anybody's home and lastly we don't deal with printer issues if not bought through the campus. In a huff, he gives me his credentials like I'm going to fix his printer because he's been teaching for 9 years and then hangs up on me.

Several hours later his number shows up on the ID again. He tells me that "the girl he talked to earlier" said we'd go fix his printer and he was just wondering when they'd be over. WTF? He seems to think that there was some sorta shift change or something. I tell him I'm who he talked to earlier and with a "Well, what good are you guys then?!" he hangs up again.

Half an hour from closing, he calls again from his office using a fake voice to say his office printer is broken and he needs somebody to fix it. He's literally pretending to be somebody different and sucking at it. After a mute button laughfest and a strong urge to get him to leave me alone, I tell him to bring the computer to the help desk and I'll see if somebody will look at it.

I was half hoping he'd show with a fake moustache. I swear, I gotta figure out what this guy teaches and be sure to avoid it. All I could think of was Count Olaf from Series of Unfortunate Events.



P.S. Turns out he had a leaky cartridge.

Comments

[gilmoure.livejournal.com]

I worked college Mac support for seven years. Yeah, some professors are a piece of work. Other, however, are really cool. My condolences for summer work.

[loosechanj.livejournal.com]

P.S. Turns out he had a leaky cartridge.

And how do you know that? *suspicious glare*

[jon787.livejournal.com]

Adults are just like children, if you tell them no, they go ask the other parent.

[jahbulon.livejournal.com]

Oh man, that's hilarious. What a cunning master of subterfuge and deceit.

[viciousbleu.livejournal.com]

True, I've gotta give credit. Some of them are awesome. For a while I couldn't figure out why people were sending me e-mails asking for help in HTML until I realised that a website I built for a history project had lead that teacher tell spread tales of Bleu's awesomeness.

He was so nice about it, I didn't have the heart to ask him to stop so I'd have time for my actual courses.

[viciousbleu.livejournal.com]

He brought it in and I looked at it. I really didn't want to give in, but I was just so sick of dealing with him. Though it was amusing to say: "You have a broken cartridge. Get a new one." and watch as he raged about it being brand new. His secret spy wig got all mussed up in the process. :P

[viciousbleu.livejournal.com]

Haha, that's the same thing I have! During the school year, we've got about five people on at all times just answering phones, not to mention the other go-to employees. During the summer, it's just me. If I have to go somewhere, you're getting voicemail. It's that empty.

[viciousbleu.livejournal.com]

I bet he owns every James Bond movie and left the lab thinking: "Excellent job, Bond. You've fooled her."

[manuka.livejournal.com]

you should have at least kept it over the weekend. You know, "for observation".

[trixtah.livejournal.com]

Hm, I certainly had my run-ins with the academics. Of course, I was a bitch on wheels back. If it didn't have a university asset number that showed up in our current inventory database, they could piss the hell off. Seriously. And my manager backed me up, since I had plenty to do with the work that I was paid for.

[mouser.livejournal.com]

He probably teaches like ethics...

[guinevere33.livejournal.com]

My college helldesk team was constantly harassed by one of our photography profs. I wish I could remember all of her stunts. One of them was insisting that OS X be removed from all the new G5s purchased for the art students, to be replaced with OS 9. No, not a double boot - WIPED, because it was the devil. Fortunately, the techs held their ground during that one. For a week.

The most spectacular hissy fit she pulled was the 5 hours she spent alternately bullying, cajoling, and outright demanding that my friend restore the data from her failed harddrive IMMEDIATELY. "Ma'am, your harddrive is competely destroyed. We cannot retreive your files from it" failed to penetrate, as did "Because the write arm is hanging out of the case with some of the ripped-apart drive dangling from it, that's why".

[hisamishness.livejournal.com]

She tried to get the data out of the drive with a can opener, eh?