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Jul. 14th, 2006 09:56 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
viciousbleu.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryOh, who are these fools teaching me the ways of the world?
I work full time during the summer at my college computer center help desk. It's not your overseas, full of cubicles with headset phones. It's me. Five days a week, eight to five- me. I'm the only one. Got it? Just me answering phones and eating free food my supervisor brings in.
And yet, for some reason when professors call in their problems, they seem to think they can trick me into doing something against policy. For the most part, we just deal with connectivity issues and only University use computers. Professors seem to think they're God's gift to humanity though and try to bend the rules. Scratch that, they don't try to bend them, they try to twist them to a breaking point and then try to put them back together themselves and then call me claiming that "the guys in the back" (our hardware team) broke it.
SIGH!
Today I had a professor call who is a bit notorious for his self-rightous additude and for lying about downloading beta versions of everything until we get to his office. The AC is broken and I wasn't ready to go through another hour phone call and yet when his number shows up on the ID, I answered. His home printer isn't working and he wants somebody to come out immediatly to fix it. I calmly explain we don't deal with printer issues if not bought through the campus, we don't travel to anybody's home and lastly we don't deal with printer issues if not bought through the campus. In a huff, he gives me his credentials like I'm going to fix his printer because he's been teaching for 9 years and then hangs up on me.
Several hours later his number shows up on the ID again. He tells me that "the girl he talked to earlier" said we'd go fix his printer and he was just wondering when they'd be over. WTF? He seems to think that there was some sorta shift change or something. I tell him I'm who he talked to earlier and with a "Well, what good are you guys then?!" he hangs up again.
Half an hour from closing, he calls again from his office using a fake voice to say his office printer is broken and he needs somebody to fix it. He's literally pretending to be somebody different and sucking at it. After a mute button laughfest and a strong urge to get him to leave me alone, I tell him to bring the computer to the help desk and I'll see if somebody will look at it.
I was half hoping he'd show with a fake moustache. I swear, I gotta figure out what this guy teaches and be sure to avoid it. All I could think of was Count Olaf from Series of Unfortunate Events.
P.S. Turns out he had a leaky cartridge.
I work full time during the summer at my college computer center help desk. It's not your overseas, full of cubicles with headset phones. It's me. Five days a week, eight to five- me. I'm the only one. Got it? Just me answering phones and eating free food my supervisor brings in.
And yet, for some reason when professors call in their problems, they seem to think they can trick me into doing something against policy. For the most part, we just deal with connectivity issues and only University use computers. Professors seem to think they're God's gift to humanity though and try to bend the rules. Scratch that, they don't try to bend them, they try to twist them to a breaking point and then try to put them back together themselves and then call me claiming that "the guys in the back" (our hardware team) broke it.
SIGH!
Today I had a professor call who is a bit notorious for his self-rightous additude and for lying about downloading beta versions of everything until we get to his office. The AC is broken and I wasn't ready to go through another hour phone call and yet when his number shows up on the ID, I answered. His home printer isn't working and he wants somebody to come out immediatly to fix it. I calmly explain we don't deal with printer issues if not bought through the campus, we don't travel to anybody's home and lastly we don't deal with printer issues if not bought through the campus. In a huff, he gives me his credentials like I'm going to fix his printer because he's been teaching for 9 years and then hangs up on me.
Several hours later his number shows up on the ID again. He tells me that "the girl he talked to earlier" said we'd go fix his printer and he was just wondering when they'd be over. WTF? He seems to think that there was some sorta shift change or something. I tell him I'm who he talked to earlier and with a "Well, what good are you guys then?!" he hangs up again.
Half an hour from closing, he calls again from his office using a fake voice to say his office printer is broken and he needs somebody to fix it. He's literally pretending to be somebody different and sucking at it. After a mute button laughfest and a strong urge to get him to leave me alone, I tell him to bring the computer to the help desk and I'll see if somebody will look at it.
I was half hoping he'd show with a fake moustache. I swear, I gotta figure out what this guy teaches and be sure to avoid it. All I could think of was Count Olaf from Series of Unfortunate Events.
P.S. Turns out he had a leaky cartridge.
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