[identity profile] ihateemo.livejournal.com posting in [community profile] techrecovery
You'd think that if a customer was unable to resolve a specific host for two days, and their T1 (provided by us) was proven to be functioning correctly, that they'd perhaps think to mention they have their own DNS servers on-site, let alone bother to troubleshoot that area. Furthermore, you'd think that they'd think of this in less than two days.

Holy shit, do I have a headache. Is 12:16pm too early to start drinking on a Friday?

PS. I bet their network engineer makes triple what I make. Why is it the stupid ones who make the most money?
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