I normally like my job, but...

[lovemonster.livejournal.com]

Against my better judgment, I allowed a client to talk me into coming in 30 min early to help with an upgrade. Not only were they late, but they were not prepared...

Comments

[jahbulon.livejournal.com]

yeah that sucks.

[mouser.livejournal.com]

But is it UNUSUAL?

[jahbulon.livejournal.com]

not in the least

[kallell.livejournal.com]

are you in charge of illing them?

[kallell.livejournal.com]

*billing

[network-nerd.livejournal.com]

Heck, *ill* them while you're at it....

[kallell.livejournal.com]

hmm, that might be better

[lovemonster.livejournal.com]

nope....

[ghostdandp.livejournal.com]

Standard rate in this area is $88 and hour, so they owe you $44.

I've done this before when clients have cancelled appointments. I'll usually stick around for 10-15 minutes without a person being there. However I've had cases where the wife has been there while the husband was the one wanting to know what was wrong, and the wife insisted I stay there until the husband comes home. She ends up calling him and he calls her back saying he forgot to cancel, 2 hours after I've already been there. damn right I billed them for my time.

[lovemonster.livejournal.com]

in your case, i whole heartedly agree.

in mine (locked in a call center n' straped to a contract), i really don't have that luxury.

[ace-brickman.livejournal.com]

oh but we do... It's the Miscellaneous Out-of-Scope Work fee; minimum 1 hour increments

[lovemonster.livejournal.com]

oh i WISH!!!

[greeklady.livejournal.com]

Sounds like at the least they need to buy you lunch for making you wait.

[lovemonster.livejournal.com]

ha!ha!ha! i wish!!!