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Dear caller -
When you have called about a corporate PC problem for which the fix is to clear out a directory of all files, and there are over three thousand files there, and it's clear that you don't have the first frickin' clue as to how to select all files at once apart from using Ctrl-click, don't interrupt me while I am attempting to suggest you click on Edit-Select All. Because I will shut up and let you go back to selecting each file individually. And then tell you sweetly that you're halfway done and there's another directory to go.
When you have called about a corporate PC problem for which the fix is to clear out a directory of all files, and there are over three thousand files there, and it's clear that you don't have the first frickin' clue as to how to select all files at once apart from using Ctrl-click, don't interrupt me while I am attempting to suggest you click on Edit-Select All. Because I will shut up and let you go back to selecting each file individually. And then tell you sweetly that you're halfway done and there's another directory to go.