[identity profile] the-paco.livejournal.com posting in [community profile] techrecovery
Know what I really hate?

I hate wondering to myself "why haven't I gotten a call in 20 minutes" only to find that I haven't even put the headset back on and signed in from break. I then have to physically fight the urge to stand up and shout "DUH" across the callcenter floor.

Moron moments. We all get them.

Date: 2006-05-31 02:48 pm (UTC)
From: [identity profile] thalionar.livejournal.com
dude, yesterday I was sitting at my desk, chatting with a coworker over IM, and realized that I hadn't logged on to my phone yet. Sucks to be 15 min late to work when you've been at your desk for 20 min.

Date: 2006-05-31 03:57 pm (UTC)
From: [identity profile] xforge.livejournal.com
I've done that. I'll be on [skip=80] on my Friends page and wonder why it's been such a quiet afternoon, and look over at my phone and realize I've been on "Not Ready" since I came back from the bathroom 40 minutes ago. GAH!!! ::foreheaddesk:: ::foreheaddesk::

Date: 2006-05-31 04:08 pm (UTC)
From: [identity profile] omg-teh-funnay.livejournal.com
That shit sucks. I used to set myself calendar reminders to log back in, because I'm a dipshit and would forget.

On the positive side of that, at my last call center, there was some glitch once where I couldn't sign into any of the queues - I was logged in, available, but unreachable. The leads rebuilt my queue profile, still nothing.

I got to spend my shift answering the email bucket instead of grinding calls. Nice change.

Date: 2006-05-31 05:54 pm (UTC)
From: [identity profile] harmer.livejournal.com
Ah I envy you and all the commenters! Anyone at my work would be in serious crap with management if we forgot to sign back in! You wouldn't even get a chance to see you're not signed in because they'd be marching to your desk with a mean look on their faces!

Date: 2006-06-01 02:10 am (UTC)
From: [identity profile] loosechanj.livejournal.com
That's not a moron moment, it's shell shock.

Date: 2006-06-01 09:59 am (UTC)
From: [identity profile] killernurd.livejournal.com
You sure that wasn't a subconscious urge to resist re-entering the maelstrom of stupidity? It sounds to me like a flight for freedom :D

Date: 2006-06-01 12:09 pm (UTC)
From: [identity profile] spacebird.livejournal.com
I HATE THAT. I actually almost got a write up for that once.

Date: 2006-06-01 04:26 pm (UTC)
From: [identity profile] geekgrrl-ca.livejournal.com
I don't hate forgetting to sign on to the phone, I hate getting caught.

Date: 2006-06-02 08:06 am (UTC)
From: [identity profile] ace-brickman.livejournal.com
[livejournal.com profile] the_paco admits defeat... For your honesty, you are now granted the right to bitch and moan about any user or tech you deem necessary.

oh wait..



::ducks::

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