I hate people.
May. 4th, 2006 04:47 pmCU: [reading the instructions aloud] "Password must be 6 to 18 characters and consist of the letters A through Z or numbers 0 through 9... okay...."
ME: "Right, so you just need to create a password."
CU: "Okay."
[Cu spends 8 or 9 minutes deciding and typing a password]
CU: "Okay, it says re-enter password. Do I re-enter it or can I just click next?"
ME: "Uh, yeah, you need to re-enter it. Then click next."
CU: "Well that's stupid."
[2 or 3 minutes pass]
CU: "It says my password isn't long enough."
ME: "How long was it?"
CU: "Four letters."
ME: "It needs to be six or more."
CU: "Well how the hell was I supposed to know that?"
Just FYI, creating a username and password is step 2 of registration. The first step is accepting the member agreement. By the time she got the password in there, I'd been on the phone for 38 minutes. By the end of the call, she'd even yelled at me saying "I didn't create no damn password!"
I hate people.
ME: "Right, so you just need to create a password."
CU: "Okay."
[Cu spends 8 or 9 minutes deciding and typing a password]
CU: "Okay, it says re-enter password. Do I re-enter it or can I just click next?"
ME: "Uh, yeah, you need to re-enter it. Then click next."
CU: "Well that's stupid."
[2 or 3 minutes pass]
CU: "It says my password isn't long enough."
ME: "How long was it?"
CU: "Four letters."
ME: "It needs to be six or more."
CU: "Well how the hell was I supposed to know that?"
Just FYI, creating a username and password is step 2 of registration. The first step is accepting the member agreement. By the time she got the password in there, I'd been on the phone for 38 minutes. By the end of the call, she'd even yelled at me saying "I didn't create no damn password!"
I hate people.
no subject
Date: 2006-05-05 01:05 am (UTC)no subject
Date: 2006-05-05 06:38 am (UTC)no subject
Date: 2006-05-05 01:22 pm (UTC)so she..did create a damn password?
no subject
Date: 2006-05-05 07:25 pm (UTC)I can multitask motherfsckers.