techrecovery | Do my job for me, please?

Twice today, I've had users call in, wanting to know what business accounts they should request for themselves. What am I, Kreskin? Ooh! Here's a clue; ASK YOUR BOSS! Oh, you don't like that answer? CALL THE BUSINESS OFFICE! I don't call you up, asking what type of cable to use to hook up a printer, do I? I don't ask you to do my job and you will not ask me to do yours, 'k?

Almost as bad as the user who asked what account numbers she should enter into some spread sheet she was putting together for some business proposal. Her excuse for calling tech support?; "Well, it's using Excel, on a computer..."

Guess what, AIRPLANES use computers but pilots don't call me up front from my sardine crammed ass in coach and show them how to fly the PLANE!

Gah! Khaaaaaaaaaaan!

And this just in; another brain dead user just had me talk them through a web form, culminating with:

Me: "Click on the submit button at bottom of page."

User: "Where's the button?"

Me: The submit button's at the bottom of the page."

User: I don't see it. There's a Submit Request button at the bottom of the page..."

Aaaaaaaagh!

/*, thump (head exploded, body flipped backwards out of chair)