[identity profile] shifuimam.livejournal.com posting in [community profile] techrecovery
...Not only did she not know what "Tray 2 Load Plain Letter" meant (which is pretty freakin' clear to me), when I said "oh it's probably out of paper", she leaned down and tried to open the supply cabinet that the printer sits on.

Said supply cabinet has a huge-ass steel padlock on it.

AND YET SHE TRIED TO OPEN IT.

The stupidity of people today never ceases to amuse me.

Date: 2006-04-30 10:42 pm (UTC)
From: [identity profile] photosinensis.livejournal.com
Well, the message, "Tray 2 Load Plain Letter" is kinda cryptic if you're not used to what happens when computers attempt to speak English (or write it, in this case). If I were to show that to, say, anyone on my floor, they'd blink and boggle. It's clear to us simply because of our familiarity with computers (and HP printers specifically).

Of course, the stupid of trying to open a padlocked cabinent is funny. Unless she was Supergirl (or had mad lock-picking skills), she wasn't going to get in there.

Date: 2006-04-30 10:59 pm (UTC)
From: [identity profile] linguafranca.livejournal.com
"PC Load Letter!? What the fuck does that mean?"

Date: 2006-05-01 05:03 am (UTC)
From: [identity profile] darkblade1.livejournal.com
*starts banging the machine*

Date: 2006-05-01 01:30 pm (UTC)
From: [identity profile] dmsalem00.livejournal.com
WHY DOES IT SAY PAPER JAM WHEN THERE IS NO PAPER JAM

Date: 2006-04-30 11:54 pm (UTC)
From: [identity profile] the-s-guy.livejournal.com
At least with the newer errors, we've got more leeway to laugh at people when they stand around staring at "Tray 2 is empty; please load it with plain paper" until someone can find a three-year-old to interpret it.

Date: 2006-05-01 01:40 pm (UTC)
From: [identity profile] reddalek.livejournal.com
Have you ever watched a user just sit and stare at a printer with no paper like they are going to will their job though by the power of the mind? They see the flashing error light or warning but they just sit there and wait.

The example that I witness often is when they see it is out of paper and they just walk away without telling anybody. The paper could be right next to the printer but they just say fuck it.

My overall "favorite" is when the toner just about runs out and someone complains about their print jobs being "kind of faint" or "hard to read"

Date: 2006-05-01 07:49 pm (UTC)
From: [identity profile] lovemonster.livejournal.com
*dies laughing* You had my entire tech support dept in tears over this one!!

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