[identity profile] harry-whodunnit.livejournal.com posting in [community profile] techrecovery

I've just received the sixth email from a user complaining that we haven't installed the application she requested two whole months ago!!!zOMG!!11!

Quoted in the message are my last five replies requesting the location of her PC. Not the actual information, though. I'm tempted to go over her head and talk to her supe, but the entertainment value hasn't run out yet. :)

(deleted comment)

Date: 2006-04-28 10:20 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
Those either amuse or irritate me, depending on the nature of the request.

The amusing ones are where they'll just keep walking (or mailing) in circles, eventually getting distraught enough to bring in their boss, who will then kick seventeen kinds of crap out of them for being dense.

The irritating ones are those who keep pestering me to do something that could in no way be considered to be in my job scope. Even after I've told them who they need to be pestering instead. With these ones, I'll bring their boss into it myself, as soon as possible, and with a note cc:ed to both of them saying "Boss-type person, please tell your soft-skulled minion to cease drooling in my direction."

Date: 2006-04-28 03:27 pm (UTC)
From: [identity profile] thebrainn8.livejournal.com
Best messages like that are the ones we get where people are reporting a light bulb is out, or toilet broken, or things of that nature.

Nevermind that every phone in our office has a quicklist attached to it that includes the number for Space & Facilities Management to handle just those type of problems.

Date: 2006-04-28 10:11 am (UTC)
From: [identity profile] trayce.livejournal.com
Argh I had a guy today email to ask me where to send some gear, and his reply contained my previous response with that very address in it AARGHREGREHRG =)

Date: 2006-04-28 06:16 pm (UTC)
From: [identity profile] alphabeter.livejournal.com
You have got to keep updating on this.

Even the vicarious fun hasn't run out yet.

Where was your post again? ;)

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