rant

[9mm.livejournal.com]

Ok this time my problem isnt with the customer ( employees ) but rather the techs and the company itself.

A) The company decides on a whim to switch over to sysco this past weekend.
 1. They only informed half the employees
 2. They did a half ass job of installing it.

B) Most of the onsite techs are really cool. But there are two ( lets call them D and K ) are smart asses.
 1. D never thinks we do enough troubleshooting before we refer something over. We have to proxy into the users computer on two different machines, have our supervisor proxy in, slit our wrists and drain 3/4 of our blood while beseaching the computer gods for an answer before she is satisifed.
  a. This sorry fcker also likes to leave smart ass comments in the tickets she resolves and gets an atitude if you dont sugar coat everything.
 2. K is never wrong. This weasly mfkcr will go in and change something when youve told him its wrong and then tell you it isnt.

*sigh*