[identity profile] darkblade1.livejournal.com posting in [community profile] techrecovery
Look, the router is not a magic box. You just can't expect to hook it up and have it magically work.

I even posed the question to you tonight because I've got my serious "balls" on tonight. No bullshit is going through me. I'll admit, I'm a little more friendly sometimes, but not tonight. I've only had 3 Red Bulls today. I'm willing to say anything. Don't make me go off on you. I'm pleasantly buzzed.

I posed the question tonight. "Did you read the manual?"

"No. I just tossed it in there, and all it does is stops working after a couple of minutes. I just figured it would work."

Guess what genius, it doesn't! Didn't anything seem suspicious to you that maybe perhaps they gave you a manual and a CD?

Nah, that's just garbage.

You weren't surprised that it didn't ask you any type of questions?

It's a tech #1 rule. RTFM!

It will save you almost 9 times out of 10.

Perhaps I'm just bitter for working on a Sunday night until 11:30.

Maybe just a little. :)

Date: 2006-04-24 12:36 pm (UTC)
From: [identity profile] captain-jester.livejournal.com
The router uses Magic smoke to work. Like a puter. When the magic smoke leaks out the Router (or puter) no work.

Date: 2006-04-24 12:59 pm (UTC)
From: [identity profile] canray.livejournal.com
"Where do I get more magic smoke?" "I'm sorry, it comes with the computer/router. If it's gone, it's gone. You have to buy a new one. It's in the manual."

Date: 2006-04-24 01:05 pm (UTC)
From: [identity profile] captain-jester.livejournal.com
whoa...I like the Gold d20 Icon!

Date: 2006-04-24 01:15 pm (UTC)
From: [identity profile] captain-jester.livejournal.com
and why wouldn't they? It reminds me of my Pewter d20...but shinier

Date: 2006-04-24 01:17 pm (UTC)
From: [identity profile] canray.livejournal.com
I got a whole set of Pewter Dice, in a Chainmail Dice Bag. :-D

Date: 2006-04-24 01:55 pm (UTC)
From: [identity profile] captain-jester.livejournal.com
Yeah I have a Set of Pewter dive but they live in my Pirate Dicebag

Date: 2006-04-24 12:58 pm (UTC)
From: [identity profile] canray.livejournal.com
"Why should I read anything, Tech Support will walk me through everything."

I honestly wonder if we're encouraging people to think even less at times...

Date: 2006-04-24 01:40 pm (UTC)
From: [identity profile] betawriter.livejournal.com
As a tech writer, thanks for the RTFM shout-out. :)

Date: 2006-04-24 10:06 pm (UTC)
From: [identity profile] spaz-own-joo.livejournal.com
Not to contradict you or anything, but RTFMing with most home routers won't get you far.

a) they are almost totally plug'n'play, and the manual mostly details how to plug the damn thing in and not much else, unless you actually want to do some custom router configuration(which 99% of end users don't need).

b) they're weirdly unreliable. Even if you do everything perfectly, one NetGear/Linksys/D-Link out of ten or so will still just spam 15 DHCP requests per minute for no reason.

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