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Jul. 21st, 2003 01:41 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
chaobell posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryCustomer brings in the dirtiest, nastiest, grimiest machine I have ever seen. Complaint: no boot.
Now, I heard Office Lady talking to this guy on the phone, and I know she explained the deposit to him. He comes in with no money and sniffs that nobody told him he had to pay anything up front. Um. Dude, that's usually when you pay something called a "deposit." And yes, I do have your computer, but in all honesty, it is not worth the amount of the deposit. Hell, we'd be lucky if we could pay someone to take it if you bailed on it.
Anyway. He left and came back with money.
This machine is apparently kept in the shop part of a Jiffy Lube clone, enclosed on three sides (aaaagh bad bad airflow). It turns out that the machine has no hard drive and whatever proprietary DOS-based shit they use must be booted from floppy.
Now. Given the fact that a floppy disk is not the best physically protected medium, and given also the fact that this machine was so filthy I almost expected to dig up potatoes from under the drive cage, I'll give you three guesses what the problem is and the first two don't count.
Tried to copy to another floppy. No go. Tried data recovery. Data recovery software laughed in my face. Called customer to ask if he had backup. He did not, but the company he got this thing from might.
He called the company, then called back.
"Do you need the floppy disk, or do you need the floppy hard drive?"
Ooh, that's a new one. Correct me if I'm wrong, but aren't "floppy" and "hard" mutually exclusive terms? No, customer, I know, you are computer illiterate, but you know what freakin' "floppy" and "hard" mean, right!?
*wheeze* I'm calm. really.
...no I'm not. stabstabstabstabstabstabbitystabbitySTAB.
Now, I heard Office Lady talking to this guy on the phone, and I know she explained the deposit to him. He comes in with no money and sniffs that nobody told him he had to pay anything up front. Um. Dude, that's usually when you pay something called a "deposit." And yes, I do have your computer, but in all honesty, it is not worth the amount of the deposit. Hell, we'd be lucky if we could pay someone to take it if you bailed on it.
Anyway. He left and came back with money.
This machine is apparently kept in the shop part of a Jiffy Lube clone, enclosed on three sides (aaaagh bad bad airflow). It turns out that the machine has no hard drive and whatever proprietary DOS-based shit they use must be booted from floppy.
Now. Given the fact that a floppy disk is not the best physically protected medium, and given also the fact that this machine was so filthy I almost expected to dig up potatoes from under the drive cage, I'll give you three guesses what the problem is and the first two don't count.
Tried to copy to another floppy. No go. Tried data recovery. Data recovery software laughed in my face. Called customer to ask if he had backup. He did not, but the company he got this thing from might.
He called the company, then called back.
"Do you need the floppy disk, or do you need the floppy hard drive?"
Ooh, that's a new one. Correct me if I'm wrong, but aren't "floppy" and "hard" mutually exclusive terms? No, customer, I know, you are computer illiterate, but you know what freakin' "floppy" and "hard" mean, right!?
*wheeze* I'm calm. really.
...no I'm not. stabstabstabstabstabstabbitystabbitySTAB.
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no subject
Date: 2003-07-23 07:27 pm (UTC)