[identity profile] mtlchick.livejournal.com posting in [community profile] techrecovery
I just spoke to a client who was using the most interesting version of the phonetic alphabet I've ever heard. Instead of Alpha, Bravo, Tango, etc... It was Asshole, Bastard, Fuck, etc. That's right, he found a swear word for every letter of his password. Gotta love the graveyard....

Date: 2003-07-21 10:49 am (UTC)
From: [identity profile] hoffman-log.livejournal.com
Even X?

_MaH

Date: 2003-07-21 12:59 pm (UTC)
From: [identity profile] punkygoat.livejournal.com
You're far too nice. After the 2nd I would have given the Vulgarity Script and released. Something like "I've warned you about your langauge, sir, and now I must disconnect the call. Please call back when you've calmed down" Oh, supposed to warn him first. Whoops.
The only thing better is the Litigation Script. When a customer threatens to sue you and/or the company; "Ma'am/Sir, since you have mentioned litigation, I can no longer continue this call. Thank you for calling." Then you put them on mute to listen to the screams.

Date: 2003-08-02 03:25 am (UTC)
From: [identity profile] uzi-does-it.livejournal.com
i've had this before, from some redneck at about 3am. i had to have him repeat his info, so i guess he had a good reason to flip out.

a few i recall him using were idiot, dumbass and stupid, all referring to me of course (him calling because he forgot his password in his liquored stupor). you gotta love those angry drunks.

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