Duh!

Apr. 2nd, 2006 07:49 pm
[identity profile] darkblade1.livejournal.com posting in [community profile] techrecovery
I just reset a customers password tonight because he forgot it for Outlook Express. So I helped him get to our website to change it to something that he would know.


Oy:


"So, I change my password here. Do I tell you what it is?"

"No sir. This is something you'll want to private, and there's no reason for me or any one else to know."

"Oh, well let me write it down so I don't forget it."



Oh, that's great security. If I can't know it, someone else might just want to know it in your house!

I almost said something, but decided not to. I've gotten to the point where I just don't give a f*k.

Oh well, I'm sure he'll be calling back in 2 weeks noting he can't check his mail again. Apparently he has kids in the house and their "little angels."

Uh huh...sure. :)

Date: 2006-04-03 04:16 am (UTC)
From: [identity profile] pixeltwist.livejournal.com
I don't care if people write down their passwords. Whatever keeps them from calling back.

Too bad you can set up a 'security question' to get your password reset should you forget it.

Too bad people can't even remember what they set up for that.

Date: 2006-04-03 04:20 am (UTC)
From: [identity profile] jahbulon.livejournal.com
I agree. Home user's security? Who gives a crap. What's the worst that could happen?

Date: 2006-04-03 04:29 am (UTC)
From: [identity profile] jahbulon.livejournal.com
Hahahah yeah well, that sheds some light :)

Date: 2006-04-03 05:45 pm (UTC)
From: [identity profile] network-nerd.livejournal.com
Write it down -- and treat it like your credit card. Keep it in your wallet, not on a post-it on the monitor!

Date: 2006-04-03 11:51 pm (UTC)
From: [identity profile] neferde.livejournal.com
My current boss could never remember her passwords or online account numbers so her former assistant made her a txt file on the desktop with ALL her online passwords, account numbers (including credit cards), and the sites they all belonged to and named it "Boss-lady's passwords". And to top it all off she's on a company network and has the PC Anywhere host running 24/7 with general no-password-needed-full-access enabled! *headdesks* It amazes me that in the 6 months or so that the file was there no one stole her information (that we know of).

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