Uh huh...

[darkblade1.livejournal.com]

You're going to bring a class action lawsuit against me and my company because we don't support your Microsoft Outlook?

I'm shaking in my boots.

Honestly, blame Microsoft. Or some other program that's interfering with it.

I can't touch it. Sorry, those are the rules here at work.

I'm sorry your internet is working, along with the incoming mail server. You just can't send mail.

Funny how it's our servers, seeing is how we've been dead...for the past 4 hours.

I'm probably enjoying the best night at work in a really long time and you have to scream your guts out in my ear.

If I'm so worthless, then please let the other 80+ customers I help on a daily basis scream like you in my ear as well. Most of them when I'm done say, "Oh that's wonderful!" or "It works, thanks PJ!"

I could fix it no problem if I was at your house, but with the attitude your showing me screaming at the top of your lungs, I wouldn't want to be 50 miles even near your house.

Thanks,

"PJ"
Your Friendly Internet Technical Support Guy.

Good thing I have two days off starting tomorrow. :)

Comments

[microchip.livejournal.com]

Customers. They never learn. They always think they're right. But they rarely are...

[klytus.livejournal.com]

That was one of the the nice things about working the PMSD. The moment customers started to yell, we could say, "If you yell at me again, I'm hanging." Not only were we *permitted* but *ENCOURAGED* to do so. Then, an e-mail went to the desk so everyone knew that if the yelling SOB called back, we would either immediately start recording the call, or patch them right through to our supervisor.

Even better, if we got the yelling on tape, we would forward it to corporate, and (much to their chagrin) the *yeller* was the one who got the ass-chewing - not us for being too stupid to help. Oh! How polite and courteous they were the next time they had to call us back.