A Day in the LIfe.....
Mar. 21st, 2006 01:30 pmThe problem description in a ticket that popped into my inbox yesterday morning....
"User needs assistance in activated his active desktop for remote access"
... and people wonder why technical types gravitate towards chemical alterations (coffe, pop, beer, etc) and high-stakes hobbies (shooting, flying, etc)....
Oh, yes. Did I mention that this was submitted as a high priority?
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insert temple scratching
and lunch break here
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In the fine tradition of (in)competent call takers, the real problem was not even close. It seems someone got his home computer outfitted with our VPN and setup a consumer copy of outlook attached to his exchange account. Oh, and to cap it off - had it download his ENTIRE corporate mailbox to his home computer... complete with emails needed for an afternoon meeting with some Seriously Senior (tm) exec. Grrr....
I'm SOOO going to enjoy blowing the piss out of some Blackberries on Friday. Thirty caliber holes are not horribly impressive in them. I wonder what .38 or .45 will do?
"User needs assistance in activated his active desktop for remote access"
... and people wonder why technical types gravitate towards chemical alterations (coffe, pop, beer, etc) and high-stakes hobbies (shooting, flying, etc)....
Oh, yes. Did I mention that this was submitted as a high priority?
------------------------
insert temple scratching
and lunch break here
------------------------
In the fine tradition of (in)competent call takers, the real problem was not even close. It seems someone got his home computer outfitted with our VPN and setup a consumer copy of outlook attached to his exchange account. Oh, and to cap it off - had it download his ENTIRE corporate mailbox to his home computer... complete with emails needed for an afternoon meeting with some Seriously Senior (tm) exec. Grrr....
I'm SOOO going to enjoy blowing the piss out of some Blackberries on Friday. Thirty caliber holes are not horribly impressive in them. I wonder what .38 or .45 will do?
no subject
Date: 2006-03-21 06:42 pm (UTC)no subject
Date: 2006-03-21 07:15 pm (UTC).30cal Blackberry (http://crankylabs.com/gallery/range/IMG_0124_holy_bb)
I'll get more this Friday. :-)
no subject
Date: 2006-03-21 06:47 pm (UTC)that guy didn't last long.
no subject
Date: 2006-03-21 06:49 pm (UTC)no subject
Date: 2006-03-21 06:52 pm (UTC)no subject
Date: 2006-03-21 07:12 pm (UTC)... And how quickly did he get fired? :)
no subject
Date: 2006-03-21 07:13 pm (UTC)no subject
Date: 2006-03-21 07:00 pm (UTC)no subject
Date: 2006-03-21 07:02 pm (UTC)no subject
Date: 2006-03-21 07:17 pm (UTC)Now, to find a sperm donor site to borrow some liquid nitrogen from...
no subject
Date: 2006-03-21 07:51 pm (UTC)no subject
Date: 2006-03-21 07:38 pm (UTC)no subject
Date: 2006-03-21 07:49 pm (UTC)no subject
Date: 2006-03-21 08:53 pm (UTC)I have to say at this point that I'm with