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Jul. 15th, 2003 05:38 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
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techrecoveryMy friend works in IT, and he isn't a member of this community, but I figured he would want this shared anyway, seeing as how he did post it in his own LJ. Enjoy.
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I'm sitting in the office upgrading two computers while talking to an employee about his computer problems and the phone begins ringing. I answer the phone "IT Department" and immediately someone knocks on the door. "Come in" I shout loud enough for the person to hear me.
On the phone is this old lady at one of our other locations. She is looking for Karen (one of my supervisors). I tell her she isn't here and ask her if I can take a message. Right before she hangs up the phone she tells me that she doesn't appreciate my poor professional phone answering abilities. At this point I had two options. Here is how the conversation might have gone:
"I'm sorry Queen Folley (her last name), next time you call I shall silence the air around me and do a jesters dance for you. would you like me to sound the trumpets and slay anyone that dares enter my keep. Oh, excuse me I need to go sacrifice a lamb to your shrine, then I shall pray to our lord that he protect you and your slut daughter (she is a major bitch who had a child at age 16; she now works for her mother and lies on her time sheet, but that's beside the point). One moment your highness, I shall run to your location and fix anything you need done. Will it please you if I bring you tribute in the form of expensive jewlery? An nevermind I shall just cut off my arm and hand it to you as a reminder of my loyalty."
Followed by a prompt
"Fuck you!". (that's me saying it)
Of course I'm planning on her having a heart attack and eventually burning in hell.
but....
I just took the old fashion approached and just said bye.
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I think I would've tried to get into an extenuated debate over what constitutes "professional phone answering abilities"..... Hopefully it would go long enough so that she'd get pissed and hang up on me. I guess I'd just try to make the customer feel like the proverbial ass-hat I would so vividly envision them as.
_MaH
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I'm sitting in the office upgrading two computers while talking to an employee about his computer problems and the phone begins ringing. I answer the phone "IT Department" and immediately someone knocks on the door. "Come in" I shout loud enough for the person to hear me.
On the phone is this old lady at one of our other locations. She is looking for Karen (one of my supervisors). I tell her she isn't here and ask her if I can take a message. Right before she hangs up the phone she tells me that she doesn't appreciate my poor professional phone answering abilities. At this point I had two options. Here is how the conversation might have gone:
"I'm sorry Queen Folley (her last name), next time you call I shall silence the air around me and do a jesters dance for you. would you like me to sound the trumpets and slay anyone that dares enter my keep. Oh, excuse me I need to go sacrifice a lamb to your shrine, then I shall pray to our lord that he protect you and your slut daughter (she is a major bitch who had a child at age 16; she now works for her mother and lies on her time sheet, but that's beside the point). One moment your highness, I shall run to your location and fix anything you need done. Will it please you if I bring you tribute in the form of expensive jewlery? An nevermind I shall just cut off my arm and hand it to you as a reminder of my loyalty."
Followed by a prompt
"Fuck you!". (that's me saying it)
Of course I'm planning on her having a heart attack and eventually burning in hell.
but....
I just took the old fashion approached and just said bye.
---------------------
I think I would've tried to get into an extenuated debate over what constitutes "professional phone answering abilities"..... Hopefully it would go long enough so that she'd get pissed and hang up on me. I guess I'd just try to make the customer feel like the proverbial ass-hat I would so vividly envision them as.
_MaH
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Date: 2003-07-15 03:45 pm (UTC)IT is geeks, they are supposed to be hired for skill with machines not people.
no subject
Date: 2003-07-15 04:49 pm (UTC)... as I am getting 546+ computer names so that the server people can do the push tomorrow night to the correct machines. Bleh!
no subject
Date: 2003-07-17 08:20 am (UTC)...Hitting XFER 83939*80633 right now...
AC
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Date: 2003-07-15 05:30 pm (UTC)Just a thought.
Re:
Date: 2003-07-15 06:41 pm (UTC)[doubts he'll care]
_MaH
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Date: 2003-07-16 09:57 am (UTC)no subject
Date: 2003-07-15 05:42 pm (UTC)