This morning's first ticket

[alysania.livejournal.com]

Names changed to protect the uh.. well you know..

Name @ Phone cx does not have access to the internet and cannot get access to the email
tried to ping machine no response. cx has tried to unplug and resinsert the cac 5 cable. and undocked the station still same response.

Further on on the log..

cx stats that there was maintenance done on the network on friday. came back today the problem started.
cx stats the she would like baseops to taike a alook at this.

This one came across me this morning from the helpdesk (I'm desk-side support)
cac 5 cable? That's a new one.. then there's the typos.. Does anyone at our helpdesk at least TRY to get it right? Just once?

Comments

[duality.livejournal.com]

i have one coworker who refuses to spell "click" correctly... it's pretty well known at work that it drives me batty, but she won't stop it.

[redqueenmeg.livejournal.com]

That ticket is Jane Austen and William Safire compared to the tickets we get.

Suzanne once told me about a ticket she got that said that the user "cannot access pinchin plan or pinchin form."

rrrebo, a coworker, recently showed me a ticket he got that said "comlince need course screen show."

Sure.