techrecovery | damn college kids

Okay, I'll help you back up your hard drive. I'd rather you not copy your entire hard drive to ours, and here's why: you aren't going to need your old library (save a select few files), your old applications folder (that's why you have the software restore disks) or your brother's user directory when he hasn't touched the computer in two years. So just copy what you actually need and it won't take the entire afternoon.

I can't let you copy over Photoshop Elements, especially not after you just told me you got it from a friend. ~~You can get it from that friend again, can't you?~~ Really. I can't. It's an illegal copy and I'm not allowed to let you do that. The party line sucks, but bite me.

My boss on the pirated PSE: "Isn't that free with every scanner? Why don't you actually pirate something good?"

I also had the interesting experience of troubleshooting a computer that only displayed Japanese, which I definitely don't speak. The user instead translated everything for me. "It's saying it's connecting...and nope, still says manual." And even though he was running XP, the options we were given differed from what I know. It was almost like I was doing phone support.