No-one outside of Australia will know this guy, but I regularly supported Paul McDermott, an old member of the Doug Anthony All Stars.
Strangely enough, in my previous job at a callcentre for a food-delivery place, I also arranged for his food and alcohol and cigarettes to be delivered.
no one really famous. A baseball player from my hometown Gary Varsho. Also a tech next to me got a call from an announcer for some local commercial for Holiday Travel.
Used to do phone support for Dept of Justice. Specifically the upper management of said dept. Yes, Janet Reno was one of my customers. Although her secretary was the more frequent caller.
My own personal "coup" was the time the Then-Solicitor General waited up & called in from Israel (he was on travel) just before the desk closed down for the night because he couldn't connect & access his e-mail. I rousted out my manager on that one. Sadly, IIRC this was the same gentleman who lost his wife in the Pentagon crash of 9/11.
Plus, given where I work currently, I've done minor support for certain (space-type)Agency directors & their second level folks. *G*
The software I supported for 2 1/2 years is used primarily by people in the creative/entertainment industry and I got to support many VIPs during the time I had that job. Lots of celebrities, sometimes daily.
For the most part, the more famous and well-known, the more down to earth and super nice. The more wanna-be the person was, the more attitude. Anytime anyonw we never heard of gave us superstar bitch attitude, we'd look them up on imdb while they were jawing at us, and either they wouldn't be listed or had no credits.
On the plus side, we had a user base that did not contain a lot of newbie/luser/luddite/aolers. Too bad the company itself pissed me off.
Google on the contact name (http://pics.livejournal.com/ogw/pic/00074x7y/s640x480)
And I setup a pretty pathetic P-133 Win95 machine for this guy (http://en.wikipedia.org/wiki/Loren_Shriver) around the same time, as one of a batch of 18 for a re-org team. He said it made his day when I recognized him. Thank god I'd looked him up that morning.
I walked onto an elevator with this guy (http://en.wikipedia.org/wiki/Roy_Bridges) once too.
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Date: 2006-02-08 04:08 pm (UTC)Damn, didn't think so...
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Date: 2006-02-08 04:09 pm (UTC)Strangely enough, in my previous job at a callcentre for a food-delivery place, I also arranged for his food and alcohol and cigarettes to be delivered.
That's it. go me!
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Date: 2006-02-08 04:09 pm (UTC)no subject
Date: 2006-02-08 04:15 pm (UTC)no subject
Date: 2006-02-08 04:21 pm (UTC)no subject
Date: 2006-02-08 04:21 pm (UTC)Win95 call back in the day.
Arrogant Asshole!
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Date: 2006-02-08 04:27 pm (UTC)Well, I can only talk about some...
Date: 2006-02-08 04:33 pm (UTC)My own personal "coup" was the time the Then-Solicitor General waited up & called in from Israel (he was on travel) just before the desk closed down for the night because he couldn't connect & access his e-mail. I rousted out my manager on that one. Sadly, IIRC this was the same gentleman who lost his wife in the Pentagon crash of 9/11.
Plus, given where I work currently, I've done minor support for certain (space-type)Agency directors & their second level folks. *G*
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Date: 2006-02-08 04:44 pm (UTC)I was just listening to their dead and alive album yesterday too....
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Date: 2006-02-08 04:46 pm (UTC)Unfortunately, I can't say who. Both of them usually call in themselves, only occasionally do we get their "assistants". Super nice guys.
The athlete is super big time famous.
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Date: 2006-02-08 05:05 pm (UTC)All confidential. I did on-location support and training for Macs in NYC.
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Date: 2006-02-08 05:05 pm (UTC)Royal. Fucking. Bitch.She was a pleasure.no subject
Date: 2006-02-08 05:23 pm (UTC)no subject
Date: 2006-02-08 05:24 pm (UTC)no subject
Date: 2006-02-08 05:30 pm (UTC)ALL of my users were super-important. Just ask them, they'll tell you.
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Date: 2006-02-08 06:05 pm (UTC)no subject
Date: 2006-02-08 06:06 pm (UTC)no subject
Date: 2006-02-08 06:13 pm (UTC)Yeah, right there with ya!!!
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Date: 2006-02-08 06:14 pm (UTC)For the most part, the more famous and well-known, the more down to earth and super nice. The more wanna-be the person was, the more attitude. Anytime anyonw we never heard of gave us superstar bitch attitude, we'd look them up on imdb while they were jawing at us, and either they wouldn't be listed or had no credits.
On the plus side, we had a user base that did not contain a lot of newbie/luser/luddite/aolers. Too bad the company itself pissed me off.
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Date: 2006-02-08 06:15 pm (UTC)Really shouldn't, considering how old I was in their heyday, but my parents never gave a shit as long as I didn't start molesting family pets..
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Date: 2006-02-08 06:44 pm (UTC)no subject
Date: 2006-02-08 06:50 pm (UTC)no subject
Date: 2006-02-08 06:59 pm (UTC)Does being the "tech bitch" for Jerry Pournelle and Larry Niven count?
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Date: 2006-02-08 07:01 pm (UTC)no subject
Date: 2006-02-08 07:19 pm (UTC)And I setup a pretty pathetic P-133 Win95 machine for this guy (http://en.wikipedia.org/wiki/Loren_Shriver) around the same time, as one of a batch of 18 for a re-org team. He said it made his day when I recognized him. Thank god I'd looked him up that morning.
I walked onto an elevator with this guy (http://en.wikipedia.org/wiki/Roy_Bridges) once too.