Erm, no?

[sacredlyprofane.livejournal.com]

We have a contract that covers if you drop your portable.
Customer rings, says has sat on computer, we replace it.
He then claims that our tech stole a gig of ram, we replace it.
He rings again, claims that he dropped the computer, and its in a million pieces.
I tell him to send it to us, and if we determine the damage was accidental, we'll replace it.
Customer flips.

Sound like a con artist to anyone else?

Best bit was when he asked if I knew who he was, and I told him I didn't really care. He then said he'd have my job, and I replied "Have it."