open letter to technical consumers:

[xanthrant.livejournal.com]

No offense people, but why the fuck do you get routers when you don't know WHY you need one??? I'm actually getting quite tired of incessant stupidity with products. We Americans have this problem with thinking we deserve service for EVERYTHING. Just because a company offers free tech support, doesn't mean they're offering free setup service. That's on you. Don't be a cheap bastard and not pay some professional to come out and set it up for you. Frankly, I'm tired of people thinking I talk "too techy" when I'm explaining how to ping their router. That's what I am, cracker jackasshat!! I'm a tech!! I'm SUPPOSED to be "too techy"...that's like asking a doctor to be less of a doctor....man, humans suck!!

Comments

[kizayaen.livejournal.com]

Preach on, Brotha Xanthrant!

[the-s-guy.livejournal.com]

"Homer, we're going to open you up and tinker with your ticker."

[spaz-own-joo.livejournal.com]

Could you dumb it down a shade?

[gaymafiakingpin.livejournal.com]

Those are the same people that call their router a "rooooter"... even after you've corrected them twelve times.

They bought the thing cause their "expert neighbor/brother/cousin/friend/son/sister, who knows a lot about computers," told them that they needed it.

[darkblade1.livejournal.com]

I couldn't agree more. My motto is:

"If you don't know how to use it, or where to find help for it....don't buy it!"

[ravenshrinkery.livejournal.com]

Except sales never works like that. If the customer doesn't know what it does but they are absolutely convinced they need it, you couldn't possibly have a better customer. The whole point of service is to keep them convinced they need it.

d00d....

[xanthrant.livejournal.com]

why are you expounding on the obvious?

We know economics and the purpose of it...but this is a bitching post where we get to release anger of consumer dunderheadedness...

Just allow a brotha to get his bitch in, k???

Re: d00d....

[ravenshrinkery.livejournal.com]

Cause I get just as pissed as you do about it. It's a shitty way to run a business.

[goose-entity.livejournal.com]

err - yeah.

Router can be pronounced "rooter" in Commonwealth English, or "rowter" in American English. Both are valid pronounciations.

So neener ;)

[prozacnation.livejournal.com]

I had one customer argue with me in a chat format that because the install disk(which is only used for USB drivers) said we were compatible with "Ethernet" I was required to help him Ethernet his router to his modem.

Um. No. I'll give you instructions to reboot your network. If you cannot make it work, call Linkskees.

[xanthrant.livejournal.com]

yeah...

What is up with the "Russianization" of names???

Linkski??? I've heard that from my fair share of morons...

Why don't this crackerjackasshats read our board!?!?! The technically idiotik need to read us...oh wait!! this is the SAME group who won't even READ instructions correctly.

I answered my own question, how smart are I??

actually....

[xanthrant.livejournal.com]

I was able to tell one person to "suck my balls" when they started to get upitty. He asked for the manager, I told him he's not interested in speaking with you, just give me your number and he'll call back. He got a little irate so I then told him that he's wasting my time and hang up or I will further insult him. He said some stupid triteness abt "customer service" and I retorted with 1. I'm a tech, not a bitching post. Someone else get's paid for that, not me; and 2. This is my last week, so many of you will be getting alot of harshness from me so nothing can harm me and you can complain all you want coz I'm leaving ANYWAY!!! He hung up.

Then there was one person who had that panicky whine and they kept talking over me until I said (direct quote:) "SHUT UP! (pause) How am I supposed to help you if you keep cutting me off? Just shut..up!"

it was very cathartic!

Re: actually....

[(Anonymous)]

Just to let you know your an asshole and if I had the chance and you spoke to me like that no matter how stupid I was being I would kick your ass severely. so let me know when you ant to go man and we can fine some time and a place prick.

Re: actually....

[the-s-guy.livejournal.com]

Learn. To. Spell.

Re: actually....

[benatwork.livejournal.com]

Your internet balls are weak and shrivelled.

The least you could do is post threatening comments with a user name.

Re: actually....oh and btw

[xanthrant.livejournal.com]

I think that the AUP of insightBB.com will side with me if you did decide to undertake such an endeavor. Have you READ your terms and conditions??? Well lemme post this sniglet JUST for you..if you need someone to read it for you, let us know:

(copied from YOUR ISPs AUP:)

ii. post, store, transmit or disseminate any information or material which a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, THREATENING, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive or otherwise inappropriate, regardless of whether such material or its dissemination is unlawful;

See that one part: THREATENING????

All I have to do is make a call to your ISP in the morrow, report you for threatening and you get your nads chopped off...no porn 4 you. I have your IP address, time you logged in and the documentation. In fact, I don't think you better threaten me again.

BTW...you live TOO far from where I am.