(no subject)
Jan. 18th, 2006 10:03 pmPeople who insist on putting a "www" in front of EVERY SINGLE URL, even when i spell things out letter by letter and DO NOT say W W W, drive me bloody crazy. Argh.
Also, when you're running windows 98 on a computer with a geriatric hamster powering it, and it takes 20 minutes to reboot, please do not get cranky with me when i ask you to call back when you're done rebooting after installing your software (that has nothing to do with me), that you just decided to install "while i was on the line". It's not like you have to wait on hold.
*grumble*
Also, when you're running windows 98 on a computer with a geriatric hamster powering it, and it takes 20 minutes to reboot, please do not get cranky with me when i ask you to call back when you're done rebooting after installing your software (that has nothing to do with me), that you just decided to install "while i was on the line". It's not like you have to wait on hold.
*grumble*
no subject
Date: 2006-01-19 03:50 am (UTC)especially when i give them an IP address instead of a URL
"okay, now type 17.254.0.91"
"So that's www.17.254...."
"No. There is no www."
(Once after a custoerm did this to me 4 or 5 times I finally said "Okay, there's no WWW unless I saw WWW. If I don't say WWW, it's because there is no www." she got very huffy.)
no subject
Date: 2006-01-19 04:33 am (UTC)no subject
Date: 2006-01-19 06:00 am (UTC)no subject
Date: 2006-01-19 03:36 pm (UTC)no subject
Date: 2006-01-19 05:54 pm (UTC)no subject
Date: 2006-01-19 06:39 pm (UTC)no subject
Date: 2006-01-19 06:35 am (UTC)"OK, I got mail.xxxx.xx in there but it's not working."
What do you have typed into the Address Line of IE?
"Uh, it says www.mail.xxxx.xx"
No, I SAID mail.xxxx.xx
"Oh, well, I thought that they all started with www."
No, they don't. There is a good number that do not and in many that require it you don't have to type it in for it will do that for you when it tries to access the website.
All they need to do is shut it and listen. Do What we say for we are smarter than you.
no subject
Date: 2006-01-19 12:13 pm (UTC)Gah.
no subject
Date: 2006-01-19 12:39 pm (UTC)no subject
Date: 2006-01-19 12:49 pm (UTC)no subject
Date: 2006-01-19 12:51 pm (UTC)I told people that if they didn't have an @ symbol in there or anything other than a username, to just add @aol.com to it. It never failed once when we'd send a confirmation email.
(This was when I was taking reservations for Lotus rollout events.)
no subject
Date: 2006-01-19 11:50 pm (UTC)no subject
Date: 2006-01-19 02:05 pm (UTC)The URL I spent 10 minutes to make sure they typed correctly was something like
https://exchange.university.edu
The user ended up with various combos of the following (I wrote them in the ticket, heh)
http:\\exchange@university@edu
httpS://www.exchange@university.edu
nowww.exchange.university.edu
*Sigh*
no subject
Date: 2006-01-19 11:51 pm (UTC)no subject
Date: 2006-01-19 05:54 pm (UTC)no subject
Date: 2006-01-20 04:35 am (UTC)Out webmail at work is mymail.ourcompany.com.
The number of people who put a WWW in front of it...even when I tell them not to. Argh.
It's only eclipsed by the people who don't listen when I say 'OK, now I want you to type backslash backslash server name in the address bar. The backslash is the one near the enter key, and the top leans to the left.'
They will repeat it back and STILL type the wrong thing. Multiple times.