[identity profile] mystii.livejournal.com posting in [community profile] techrecovery
People who insist on putting a "www" in front of EVERY SINGLE URL, even when i spell things out letter by letter and DO NOT say W W W, drive me bloody crazy. Argh.

Also, when you're running windows 98 on a computer with a geriatric hamster powering it, and it takes 20 minutes to reboot, please do not get cranky with me when i ask you to call back when you're done rebooting after installing your software (that has nothing to do with me), that you just decided to install "while i was on the line". It's not like you have to wait on hold.

*grumble*

Date: 2006-01-19 03:50 am (UTC)
From: [identity profile] fuego.livejournal.com
i HATE that!
especially when i give them an IP address instead of a URL

"okay, now type 17.254.0.91"

"So that's www.17.254...."

"No. There is no www."
(Once after a custoerm did this to me 4 or 5 times I finally said "Okay, there's no WWW unless I saw WWW. If I don't say WWW, it's because there is no www." she got very huffy.)

Date: 2006-01-19 04:33 am (UTC)
From: [identity profile] zig-mover.livejournal.com
it always makes me wonder what people are thinking when they put the www. or when i ask them to type http:// and they say "forward or backslash" and then ask me "which one is the forward slash" and "are you sure it's a colon and not a semicolon" or "www://?"

Date: 2006-01-19 06:00 am (UTC)
From: [identity profile] jon787.livejournal.com
I know CS people who should know better and still do it. Mozilla will try adding www for you if the first lookup fails, so you don't have to type it even if it is required. I'm pretty sure MSIE will do the same thing but I haven't used that POS since I stopped using Windows.

Date: 2006-01-19 03:36 pm (UTC)
From: [identity profile] bamatone.livejournal.com
What's annoying with IE is that if you type "192.168.0.1" into the address bar, it won't load the router config. You *have* to type "http://" in front of it. Total gayness. It's not an issue with Firefox and Opera.

Date: 2006-01-19 05:54 pm (UTC)
From: [identity profile] thecolorblue.livejournal.com
actually i think that *issue* is just ie6, sp2 because older versions of ie will go directly to the router.

Date: 2006-01-19 06:39 pm (UTC)
From: [identity profile] bamatone.livejournal.com
Interesting... I just checked it out on an old Windows 2000 machine with IE6 and lo and behold it worked. Not like it does me any good, but it worked. :P

Date: 2006-01-19 06:35 am (UTC)
From: [identity profile] billysapphire.livejournal.com
CATV/HS Inet support over here. Our mail server url is mail.xxxx.xx. I get it all the time.

"OK, I got mail.xxxx.xx in there but it's not working."

What do you have typed into the Address Line of IE?

"Uh, it says www.mail.xxxx.xx"

No, I SAID mail.xxxx.xx

"Oh, well, I thought that they all started with www."

No, they don't. There is a good number that do not and in many that require it you don't have to type it in for it will do that for you when it tries to access the website.

All they need to do is shut it and listen. Do What we say for we are smarter than you.

Date: 2006-01-19 12:13 pm (UTC)
From: [identity profile] tsutton.livejournal.com
That's nothing. I got someone who used the email address as www.username@isp.com and wonders why no one has e-mailed him.

Gah.

Date: 2006-01-19 12:39 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
I see that so much. In fact, most of the McDonaldses in this area are franchised by the same guy who has a sign outside each of them that if we want to provide feedback, we can mail him at www.jonco@mpinet.net. Needless to say, that doesn't work.

Date: 2006-01-19 12:49 pm (UTC)
From: [identity profile] tsutton.livejournal.com
LOL yeah I've seen it on signs and business cards too!

Date: 2006-01-19 12:51 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
Oh, yes, there were also the AOLlers who would tell us on web forms that their email address was "www.username." Yes, www. No @ sign, no anything...

I told people that if they didn't have an @ symbol in there or anything other than a username, to just add @aol.com to it. It never failed once when we'd send a confirmation email.

(This was when I was taking reservations for Lotus rollout events.)

Date: 2006-01-19 11:50 pm (UTC)
From: [identity profile] codeman38.livejournal.com
I've seen it on a local TV station— the e-mail address they gave to send info about community events had a 'www' in it. >_<

Date: 2006-01-19 02:05 pm (UTC)
From: [identity profile] katyism.livejournal.com
Best mangling I've heard from a user.

The URL I spent 10 minutes to make sure they typed correctly was something like
https://exchange.university.edu

The user ended up with various combos of the following (I wrote them in the ticket, heh)

http:\\exchange@university@edu
httpS://www.exchange@university.edu
nowww.exchange.university.edu

*Sigh*

Date: 2006-01-19 11:51 pm (UTC)
From: [identity profile] codeman38.livejournal.com
At least they didn't mangle it into http://sexchange.university.edu... :-p

Date: 2006-01-19 05:54 pm (UTC)

Date: 2006-01-20 04:35 am (UTC)
From: [identity profile] jacobine.livejournal.com
God yes.

Out webmail at work is mymail.ourcompany.com.

The number of people who put a WWW in front of it...even when I tell them not to. Argh.

It's only eclipsed by the people who don't listen when I say 'OK, now I want you to type backslash backslash server name in the address bar. The backslash is the one near the enter key, and the top leans to the left.'

They will repeat it back and STILL type the wrong thing. Multiple times.

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