I'm A Professional Masochist!

[fuego.livejournal.com]

Me: Okay, can you take out the battery?

Her: Thats under the computer, right?

Me: Yes, there's a large screw that you can turn with a coin.

Her: I don't have a screwdriver small enough to turn the screws.

Me: That's the RAM cover. Look at the other cut-out panel.

Her: I don't see it.

Me: In the lower-right corner

Her: There's nothing there.

Me: Okay, when you look at the computer, do you see two cut-out panels.

Her: Yes. one in the middle, and the other one.

Me: Where is the other one?

Her: In the corner.

Me: Uh huh, okay do you see the big screw?

Her: No.

Me: You don't see a screw? Okay this is a Powerbook you said?

Her: Yes.

Me: G3 or G4?

Her: G4

Me: What size?

Her: 15 inch

Me: 15 inch powerbook g4 and you don't see a screw here?

Her: No.

Me: Okay, do you see a latch?

Her: Huh?

Me: A latch, like a little switch?

Her: No, there's just this round thing.

Me: Round thing, like a screw?

Her: Yeah, but a screw driver wouldn't fit.

Me: It wouldn't-

Her: It's too big.

Me: Try a coin. It should turn.

Her: Oh. It works.

Me: Okay, do you see the serial number inside the compartment?

Her: Yeah, it's....(starts reciting battery serial number)

Me: No, that's on the battery. Check inside the compartment.

Her: Uh...is it the FCC ID?

Me: No. Serial number will start with QT, W8 or V7.

Her: Well, I've got...(Starts reciting serial number for a 12-inch iBook)

Comments

[toxico.livejournal.com]

Oh, just.... oh, no.

Coherent responses will not form. Have a drink on me.

[thecolorblue.livejournal.com]

i love your icon.

[siobheanne.livejournal.com]

Oolong!

[valkyrwench.livejournal.com]

*twitch*

[chaobell]

Wow. I could feel my brain cells committing seppuku as I read that. I can only imagine the pain it caused you.

*ftp beer*

[fuego.livejournal.com]

Yay virtual beer!

(I'm allergic to real-life beer...and don't really like it anyway. but virtual beer is the best!)

[kallell.livejournal.com]

nice icon

[chaobell]

Likewise. :)

[kallell.livejournal.com]

and that one is just twisted

[said-by-me.livejournal.com]

Thank you for the reminder that no matter how unhappy I get here, I do not miss Apple customers.

[fuego.livejournal.com]

loooooooove Da Fruit, hate the people.

[110billion.livejournal.com]

Seconded. My iBook is the only machine that boots. Both my Windows boxes am unhappy :\

[sarig.livejournal.com]

How on earth could a person believe they had a powerbook instead of an ibook? Isn't it written several places on the damn thing?

My sympathies friend!

[fuego.livejournal.com]

it's written on the screen of ibooks. also, ibooks are white, powerbooks are silver.
not only did she have the wrong type, but size as well

[greeklady.livejournal.com]

My mouth is still hanging open on that one. I thought Mac users were a bit better than average windoze users. OMFG.

Virtual Tequila double shot. Holy hell.

[thecolorblue.livejournal.com]

well since mac advertises its product as being intensely user friendly, don't you think there would be a fair-share of moronic users? the only difference between average mac and pc users is the mac users obviously have more $$$ to throw around.

Falacy.

[fuego.livejournal.com]

There is No Such Thing as the "average mac user"

Re: Falacy.

[thecolorblue.livejournal.com]

right, but that wasn't the point of my comment.

Re: Falacy.

[fuego.livejournal.com]

true. but that was my response :-)

[fuego.livejournal.com]

*slices up a lemon*

[thecrazyfinn.livejournal.com]

Just like PC users, the clueful ones don't normally call tech support.

[ravenshrinkery.livejournal.com]

The only reason Mac users have a better reputation is because there's less of them to spread stories like this. A Mac doesn't crash as much because you can't DO as much with it :P.

Nah, idiots are all cut from the same cloth. Virtual rum and coke, rocks are optional.

[patgund.livejournal.com]

Actually you can do just as much with a Mac as with a PC. The main problems are that idiots are NOT platform specific.

I'm Sr. Support Specialist for a Medical School that is all Mac / OS X based. And the only major difference is that it's harder for the students to fark up a Unix box like OS X. Harder, not impossible.

What they do to the hardware defies belief.

We do have a couple PC's for specialty apps. And the same people can fark those up as badly, if not worse because some of them think they're PC gods.....

[ravenshrinkery.livejournal.com]

I was mostly joking about the how much people can do with a Mac. Mostly because it's taken me so long to come around ;). I'm a firm believer that the people most dangerous with anything are those that "think they know just enough to get by without help, and that's good enough". Hammers of Discipline, at the ready.

[patgund.livejournal.com]

Oh yeah. Never underestimate the power of entitlement mentality and utter cluelessness.

[110billion.livejournal.com]

Levels of Mac users:

Mac noobs are the devil.
Then there's the ones who can do some things, think they know more than you when it comes to "their mac", then when you show them the problem, resolve it and so on, they're still ungrateful snobs, "but it wasn't like that before"...
Mac users like me who know what they're doing and can get out of almost everything (except things like the keyboard being fubar, which has happened to me).
Mac geeks. My resource if things go utterly wrong, which they haven't, yet.

[fuego.livejournal.com]

then there are the ones in between the first two...who have sumbled upon *just* enough to fuck things up enough to make the lives of people like me dangerous.

[xforge.livejournal.com]

Jesus God. I thought the luser I had last week who couldn't use Cyberduck to FTP something, even with me giving her step by step instructions, was bad. You poor, poor man (passes the Scotch).

But...but...

[fuego.livejournal.com]

I'm not a man!

Re: But...but...

[xforge.livejournal.com]

I just posted a correction. Nonetheless, holy frickin' hell. = )

[xforge.livejournal.com]

man "woman."

::sigh::

[megpie71.livejournal.com]

Right up until you started asking for details about Mac stuff, I was thinking "okay, where does this person sit at ork?"

Idjits come in all platforms and all formats. The only difference with Mac idjits is that you don't have to teach them "left click" and "right click" and the difference between the two.