Still makes me giggle

[blossomingfire.livejournal.com]

I've been the primary tech for a university's nursing college for about 8 years, and I've had some doozies along the years, but this one still remains my favorite.



I actually started out as the receptionist, but more people were calling me for tech support than our current two techs, so I got a promotion of sorts when one of them quit. One of the last things I did as receptionist wench was to convert all of our horrific DbaseIV databases into Access, and set everything up so that all the new wench had to do was just fill everything in (key tracker, phones, faculty listings, you name it).

And then they hired Gwen.

I get a call one day from her that she can't open any of the databases I set up, and she's freaking out. I go downstairs to find her away from her desk, but she's got MS Word open on the desktop. I open Access and voila, nothing wrong with them. She comes back in the office from doing the mail and I said "Gwen, are you trying to use Word to open these files? They're Access databases."

She gets snippy with me and says "That's what I've been TRYING to tell you. I've been TRYING to access them and they don't work!"

It took them a year to get rid of her. I'm suprised she made it that long.

Comments

[xforge.livejournal.com]

Happens all the time where I work. Sad innit? People just don't know there are other programs than Word. Let's repeat that: People don't know there are other programs than Word. "Word won't open this JPEG! Word won't open this .xls file! Word won't open this .pdf! Word won't open this Publisher (::shudder::) file!" AIIIGGGHH!! (shoots self in head)

[cmdrproteus.livejournal.com]

Yatta!!

Gotta love your icon as well :D

[agentz.livejournal.com]

Your icon is great!

[louisville-mike.livejournal.com]

It reminds me when I ask someone to send me a screen shot. Some are adept enough to actually get the image, but instead of pasting it directly into an e-mail or attaching it, they will paste it in a .doc file and send that as the attachment.

[greylady.livejournal.com]

That would be funnier if it didn't sound like a vast majority of my incoming "support" calls.

*sigh*

[jecook]

The interesting thing is that the Cisco VoIP phones are programmable. In theory you could program a softkey to activate hardware to zap them, if said hardware was in place.

Ours has the status of what we termed was the "Q", which was the department's workflow management system. We could also pull stocks and weather on them as well. Nifty little buggers. Expensive as all hell, but that's cisco kit.

[jecook]

Then we had our office manager who sent all of our remote users (all but two of which are on dialup, and rarely connect at anything faster then 28.8) not one but TWO emails with a flyer. The flyer was attached as both a PDF, JPG, and also in the body of the message itself, which outlook parsed as a 6 MEGABYTE BITMAP.

We beat her severely about the head and chest after the second one, because 1) one of our remote users bitches up a storm, and 2) it increases my support calls by a factor of 5 when she does this.

[ihateemo.livejournal.com]

We have someone in HR who uses Outlook for their e-mail. They send most correspondence as a .doc attachment.

Everyone in engineering uses Mutt. Yay.

[lovemonster.livejournal.com]

*face plant into keyboard* Ha! Ha! Ha!

[lovemonster.livejournal.com]

thansk for this! i sent it to my office (we're all geeks) and they all loved it!