Warning signs

[harry-whodunnit.livejournal.com]

When a customer, who speaks the same language as you with no accent, asks you what a 'question' is - HANG UP IMMEDIATELY.

Getting written up is the lesser evil.

Comments

[katyism.livejournal.com]

Context plz?

[harry-whodunnit.livejournal.com]

Me: "What's your email address?"
Him: "Mmm, yes."
Me: "Sorry, what's the email address?"
Him: "Hmm hmm hmm."
Me: "If I'm going to help you here, I'll need you to answer my questions."
Him: "Questions? What's questions?"

Not joking. Not attempting to wind me up. Not high, as far as I could tell. Possibly suffering from some kind of horrifying brain trauma, I don't know.

[katyism.livejournal.com]

Wierd. I wish I could hear it, I'd be able to tell what drug he was on....

OMG....I *know* him!

[be4u.livejournal.com]

I think my ex called you :)

[akage.livejournal.com]

Did they follow that up with "What's it asking, precious? Yes?"

[i-interrupted.livejournal.com]

lol

[jecook]

Oh. My. God.

YEs, getting written up is the lessor of the two evils, with the next greater evil after being written up being having your soul eaten by one of the Elder Ones.

[chaobell]

............Christ on a baguette.

I'd like to give this luser the benefit of the doubt--that is, I'd rather imagine he's just stoned and isn't really THAT FUCKING STUPID.

[jecook]

Love the icon.

And who knows? those IP phones are pretty damn fancy, and can be programmed to do some interesting things... ::snicker::

[spacebird.livejournal.com]

Me - "Alright ma'am, can you check and see if that cable it plugged tightly into the phone jack?"
Cu - "Why do you techy people always use this technical mumbo-jumbo? How the hell should I know what a phone jack is?"
Me - "Uhhh, it's the place in the wall where you put the cord for the phone."
Cu - "......."
Me - "The phone hole?"
Cu - "Oh!"

Different customer...

Me - "Okay, go ahead and get that yellow cable..."
Cu - "What is this 'yellow'?"
Me - "Yellow - like the color, the yellow cable."
Cu - "I do not know this word."

I find it ironic that most people call tech support praying for someone that speaks english, and I answer tech support calls praying for the same thing.

[spacebird.livejournal.com]

"I have to plug in the power?! But you said it was wireless!"

[kostika.livejournal.com]

Oh I've heard that one way too many times

[akage.livejournal.com]

One of our big support areas is in Miami. I spend probably a quarter of my day talking to people whose accents make Ricky Ricardo sound fully acculturated.

[redqueenmeg.livejournal.com]

"OK, you see the thing that came with the computer? It's got a square thing, and a round thing in it. The SQUARE thing is called a diskette. Put that aside. The round thing is called a CD. That is what we're going to use."
"Oh, that's whut a seeee-deeee eeeeeyuzzz!"