Tech-Support Test

[lions-tambua.livejournal.com]

Problem1: DDS4 tapedrive rips tapes apart. tape is ejected correctly but when you pull it out, you see that the tape is ripped in two pieces. (Cartridge is not damaged. only the tape)


Problem2: Redhat EL SAMBA-Server with dual Gbit Broadcom NICs (onboard) and 4x78G Raid10 always crashes when getting HEAVY access to disks over Net


Problem3: Windows 2003 SBS. Black Screen. Hardware-Diagnostic LEDs show "Suspend to RAM" after about 2h of uptime (1,5h to 2,5h)
When staying in front of system, you see its shown that system is shutting down now before the "suspend to RAM" is shown and monitor is black


Problem4: Access to harddrive (Seagate Cheetah 36LP) sporadically not possible. Hardware Diagnostic shows no Errors. HD is 'offline' sometimes. after Reboot of System, HD is available again.


Problem5: Server's integrated Motherboard Hardware Log shows 25 Single-Bit Errors on an 1GB ECC-Ram Module during the last Month. Sporadically. not all of them at once.

What are the solution ? *G*

EDIT: OK, i should have said that to Problem3 that the PowerManagement in Bios AND OS are totaly deactivated.

Comments

[redqueenmeg.livejournal.com]

I have too. To the customers who insist that their portable computers will not turn off, NO MATTER WHAT.

"And you have removed the power cord?"
"Yes! But there's a battery! So it will never turn off!"
"And what happens if you remove the battery and the power cord at the same time?"

Many people don't listen to this and insist that even if the cord & battery are removed, the computer will stay on.

Hence, a priest.